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Southern Chrysler Dodge Jeep RAM Chesapeake

Chesapeake, VA

Overview
Employees
Reviews
Vehicles
4.3
1,585 Reviews
At Southern Chrysler Dodge Jeep RAM Chesapeake, we have a strong and committed sales staff who excel at satisfying our customers' needs. Feel free to browse our extensive new cars like the 2020 Jeep Cherokee, request more information about vehicles, set up a test drive or inquire about financing. We look forward to serving you soon!
Contact Dealership

3353 Western Branch Blvd

Chesapeake, VA

23321

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Showing 1,585 reviews

March 02, 2026

It was quick, professional, and a good experience. My truck was kept in good shape and everyone was very friendly. More

by Dthagreat
Recommend Dealer
Yes
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March 02, 2026

It was a fast service. I was kept informed throughout the process. Reliable, fast, informative More

by Dthagreat
Recommend Dealer
Yes
Employees Worked With
Idk the name
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March 02, 2026

Response and notification was only ok. Repair longer than expected, no notification Response time and notification More

by fas141075
Recommend Dealer
Yes
Employees Worked With
Nicole Bandera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole Bandera
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March 01, 2026

My car was dropped off the lift and totaled? ???? I am waiting on the next steps More

by JessicaWebb2486
Recommend Dealer
No
Employees Worked With
You should have all that info in your system
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Mar 04, 2026 -

Southern Chrysler Dodge Jeep RAM Chesapeake responded

Jessica. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

March 01, 2026

Very disappointed very unorganized with the diagnosis and response and quality of customer service provided.I received three different diagnosis and details for my services provided leaving confused and conc More

by sunev4321
Recommend Dealer
No
Employees Worked With
Jay Tippett
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Tippett
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Mar 04, 2026 -

Southern Chrysler Dodge Jeep RAM Chesapeake responded

"Sunev4321" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvci@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

February 28, 2026

The dealership worked very hard to give me the best deal for my price range. I thank them, this was my second experience. More

by LOVEMENOW1969
Recommend Dealer
Yes
Employees Worked With
Angela Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Johnson
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February 28, 2026

I had an appt at 10 am for an inspection. I did not leave until 1230. No one asked would I like a ride home and no one told me that my wait time would be extended. More

by DANIEL_6288
Recommend Dealer
No
Employees Worked With
Joshua Kodish
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Kodish
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Mar 04, 2026 -

Southern Chrysler Dodge Jeep RAM Chesapeake responded

Daniel. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvci@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

February 28, 2026

Well for one the price gouging is ridiculous and as soon as I came with another price they were able to match it to they had my car way longer than they said they were going to have it and three the communi More

by mrmontclair538
Recommend Dealer
No
Employees Worked With
Jay Tippett
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Tippett
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Mar 04, 2026 -

Southern Chrysler Dodge Jeep RAM Chesapeake responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvci@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

February 28, 2026

Answer the phone and communicate with customer. make customer aware, of any charges prior to doing anything. Don't tell me I need 4000 dollars worth of recommended maintenance. Especially since I ha More

by Eric Dean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nicole Bandera
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 04, 2026 -

Southern Chrysler Dodge Jeep RAM Chesapeake responded

Thank you for bringing this to our attention, Eric. We are always looking for ways to better our service and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

February 28, 2026

Even though they communicate through text message, they weren’t responsive through the text messaging system. I also had to call several times because no one answered the phone. More

by Santana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Archie "AJ" Ross
3.0
This rating includes all reviews, with more weight given to recent reviews.
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