
Southern Dodge Chrysler Jeep Ram FIAT
Norfolk, VA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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David Dantzler did an incredible job helping us get the exact car and price we were hoping for! He didn't play games with us as most salesman tend to do. he answered every question we asked directly and exact car and price we were hoping for! He didn't play games with us as most salesman tend to do. he answered every question we asked directly and didn't skirt around things and try to make us give answers that make the numbers work against us in the end. We were working with 7 different salesman from various dealerships and he is the only one who kept our attention, as he didn't charge a markup on the MSRP and he gave us extra packages for free to protect the pain, fabric and against theft! He even delivered the car to us at midnight! We couldn't have been more pleased with the way he handled our purchase! More
Sam Vanderslice -Service Advisor was great. I had a check engine light on. The part had arrived and repair scheduled. Within an hour of my bring in my van, He realized the repair would take l I had a check engine light on. The part had arrived and repair scheduled. Within an hour of my bring in my van, He realized the repair would take longer than the couple of hours we expected. Knowing I live a long distance from the dealership and had intended to wait. he informed me of the longer repair time and was able to place me in a rental for the couple of days the repair took. More
Sam Vanderslice- Service Adviser was great. Got me in and out within 2 hours. Thank you!!! I’ve never really had any issues with Southern which they have not fixed!!! Got me in and out within 2 hours. Thank you!!! I’ve never really had any issues with Southern which they have not fixed!!! More
Fantastic customer service. We really appreciate everyone at the dealership. The sales.manager. sales person, finance dept, and even the nice young man who did our detailing we We really appreciate everyone at the dealership. The sales.manager. sales person, finance dept, and even the nice young man who did our detailing were all amazing. More
When I arrived at the dealership, I was informed that the service center computer network was inoperative. I continued to receive an update as the day progressed and within 2 hours they were able to service service center computer network was inoperative. I continued to receive an update as the day progressed and within 2 hours they were able to service the vehicle. The TPMS was not working and the technician reset the sensors, but did not or was unable to find the cause. The issue appeared to be resolved, however the issue has again recurred and I will have to bring the vehicle back to be serviced. I would give the service center a 5 star rating except for the fact that the problem I had ultimately was not resolved. More
Southern has always treated our family as their family. They go the extra steps to make sure we are satisfied. Thank you and God Bless your company. They go the extra steps to make sure we are satisfied. Thank you and God Bless your company. More