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Southern Dodge Chrysler Jeep Ram FIAT

Norfolk, VA

Overview
Employees
Reviews
Vehicles
4.3
2,759 Reviews
Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo of Norfolk have a lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo are part of the Southern Auto Group...Serving the Hampton Roada community for over 40 years. Before You Buy, Give Southern A TRY!
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2747 N Military Hwy

Norfolk, VA

23518

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Showing 2,760 reviews

December 22, 2022

Our experience at Southern Dodge Chrysler Jeep was great. Naz Burley our sales person went out of his way to work with us as did his manager Todd Nichols. We are very happy with our purchase and would highl More

by Lynn Tavenner
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nazier "Naz" Burley, Todd Nichols
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Dec 22, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you very much for the positive review, Lynn! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

December 22, 2022

Great service was provided for my Grand Cherokee L by your manager and service dept. Tina in service was great and Cameron Shaw is the best. More

by BILLY47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 22, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

December 21, 2022

The dealership and customer service was absolutely amazing. The amount of detail paid to my needs and wants was well above average and I would recommend them to all of my friends and family. More

by lequechey.bonner
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Anthony Vargas
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Dec 21, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

December 20, 2022

Oil change and tire rotation went very quickly. Haley More, my Service Advisor was very professional and personable. She was very concerned that my service went well. More

by wyo1919
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley More
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Dec 20, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Great to see you back again, William!

Dec 20, 2022 -

wyo1919 responded

Since I have both a 2013 Jeep Wrangler Unlimited Sport and a 2015 FIAT 500 Pop (both purchased at Southern Airport), I'll be back.

December 20, 2022

Haley was great to work with, very courteous and professional in everything, it is a pleasure to bring my car in for service. thank you again More

by NASLLVP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Moore in service
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Dec 20, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

December 20, 2022

My car was in your shop from September to December 2022. This is unacceptable. I called and let numerous messages without being returned. More

by ZIONZEA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
The fiat female rep
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Dec 20, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepdodge.com or responding directly to this message with the requested information. We hope to hear back from you soon.

December 20, 2022

Got great service from the ladies at the service desk. The service department took care of my oil change, state inspection, and a factory recall in record time! I wasn't expecting the job to be completed More

by BMRBRYANT93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Dec 20, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

December 20, 2022

Very expensive! ! can’t believe how much you outside for labor ! I can’t afford your service. More

by kbarnes7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Shaw
3.0
This rating includes all reviews, with more weight given to recent reviews.
John Ailstock
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We will be happy to connect you with our leaders to assist you if you provide your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepdodge.com or responding directly to this message with the requested information. We hope to hear back from you soon.

December 19, 2022

They have extreme lack of communication, just blame someone else, break your vehicle than make u wait a week to get it fixed. The worst customer service. More

by richard eyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service writer, Service manager and service director
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Dec 19, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Richard. Your feedback has been provided to the team and they will be following up with you directly to help you.

December 17, 2022

Steve was an incredible Salesperson. Tina was awesome over in service THey put the customer first each time. More

by TOM@RBAPC.COM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve
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Dec 19, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Great to see you back again!

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