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Southern Dodge Chrysler Jeep Ram FIAT

Norfolk, VA

Overview
Employees
Reviews
Vehicles
4.3
2,761 Reviews
Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo of Norfolk have a lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo are part of the Southern Auto Group...Serving the Hampton Roada community for over 40 years. Before You Buy, Give Southern A TRY!
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2747 N Military Hwy

Norfolk, VA

23518

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Showing 2,761 reviews

December 17, 2022

Steve was an incredible Salesperson. Tina was awesome over in service THey put the customer first each time. More

by TOM@RBAPC.COM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve
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Dec 19, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Great to see you back again!

December 16, 2022

awesome service with a smile! !!! super fast also.....The team is great to work with!! More

by JAVAJP123456
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Ailstock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : haley
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Dec 16, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

December 16, 2022

Very courteous and professional staff, car was in for an oil change and done in 25mins! More

by M.HUDSON431
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Vanostrand
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Dec 16, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for the great feedback, Mario!

December 11, 2022

Patronizing, disrespectful behavior from salesman named Naz.I will never, ever buy there again. Absolutely terrible service. More

by dbradycarpenter
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Naz
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Dec 12, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

In order for our leaders to reach you to better your experience, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepdodge.com. We hope to hear back from you soon.

December 07, 2022

They do not return calls. There is no lounge area. If they have a shuttle service no one has told me. A car was stolen from a bay this year. Returned my car low on gas, & dirt More

by basiavb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
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Dec 07, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We can appreciate the ambiguity that DealerRater offers users but that does not allow us to properly assist an actual customer with a real need. If you happen to be a customer that would like us to help you with an issue you are experiencing, please provide us with your full name, contact information, and the nature of any concerns by emailing social@southernchryslerjeepdodge.com. We hope to hear back from you soon.

December 06, 2022

Service was very good. The sales person stayed past his time to leave. Thanks all. More

by richjr1509
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jari Ricks
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Dec 06, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

December 04, 2022

Friendly, professional service staff, excellent service. Facilities are dated and unattractive customer lounge was being renovated, interim was very uncomfortable. Completed update will help dramatically More

by jdbyrne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Sarrazola
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 05, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

December 04, 2022

Enjoyable experience in making a major purchase. Very friendly and excellent service through the entire process. More

by Rob
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kevin Lovell
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Pridgen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 05, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Great job, Rob!

December 03, 2022

Very Friendly and Amazing Sales Personnel. The Business is Punctual. Recommend location to family and friends 😊 More

by luvduhnaee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lowen Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 05, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

December 01, 2022

Outstanding service as always. Southern Dodge is my go-to for all of my automotive needs. More

by billmesta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I cannot remember their name but they were outstanding
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Dec 01, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you, Bill! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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