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Southern Dodge Chrysler Jeep Ram FIAT
Norfolk, VA
2,848 Reviews
Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo of Norfolk have a lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo are part of the Southern Auto Group...Serving the Hampton Roada community for over 40 years. Before You Buy, Give Southern A TRY!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,849 reviews
February 10, 2023
Very disappointed with the fact that when we picked up my vehicle after it had been worked on in December 2022 we weren’t told about any other issues…was told that it had been fixed and was all set ….loss wi vehicle after it had been worked on in December 2022 we weren’t told about any other issues…was told that it had been fixed and was all set ….loss wiring was the explanation. One week later the engine light appeared… called had to wait until February 2023 for it to be looked at…….was told about three different issues and one had already been done….I explained that I had receipts showing that the spark plugs had been replaced….again very disappointed with how I was spoken to by the representative when I was asking her about the previous repair work and it not being discussed with us that my Jeep had other issues that should be addressed More
by MISSY.PETERS61
Verified CustomerEmployees Worked With
February 07, 2023
It was very quick and convenient. THE waiting area was very clean with a TV and snack machines to kill the time. THE waiting area was very clean with a TV and snack machines to kill the time. More
by ralph.e.love1978
Employees Worked With
Can't remember their name but they were great.
February 04, 2023
Great service and was done on time, would always recommend to someone. Thanks for the help recommend to someone. Thanks for the help More
by annangord06
Employees Worked With
February 04, 2023
The service department was exceptional when I had to stop in for my inspection. They quoted me about 90 min time frame due to the amount of vehicles in front of me which I was due with. They had finished wit in for my inspection. They quoted me about 90 min time frame due to the amount of vehicles in front of me which I was due with. They had finished within 25 minutes and were very polite and courteous. More
by Christopher Bradburry
Employees Worked With
February 03, 2023
Great salesman experience! Facility is run down. Finance guy took way too long. service department is very proficient Facility is run down. Finance guy took way too long. service department is very proficient More
by pitch52
Employees Worked With
February 03, 2023
A great experience from start to finish. I highly recommend, as their customer service is second to none! I highly recommend, as their customer service is second to none! More
by Rumble Bee
