
Southern Dodge Chrysler Jeep Ram FIAT
Norfolk, VA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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I had a good experience with my purchase through Southern Dodge, they had exactly what I was looking for. Dodge, they had exactly what I was looking for. More
They got me in quickly, assessed the vehicle, completed the repair, and had my car back to me the next day. Super friendly too! the repair, and had my car back to me the next day. Super friendly too! More
Service desk was amazing with helping me get a tow and the service department with finding/fixing the problem in a timely manner. the service department with finding/fixing the problem in a timely manner. More
I bought a 2019 dodge Durango RT the salesman I have not talked to since I bought the vehicle I was supposed to get a trailer hitch with the vehicle did not get one until over a month later terrible service talked to since I bought the vehicle I was supposed to get a trailer hitch with the vehicle did not get one until over a month later terrible service and then I had to go and pick it up. This is no reflection on the service department this is all the salesman that sold me the vehicle I understand you're busy but you need to take care of the customers first especially repeat customers like me I have bought three vehicles from Southern I have to think about if I ever will buy another one. More
I was shocked to be told that a minimum of $1000. 00 would be the charge to JUST diagnose what is wrong with my 2015 Ram 1500. Warranty is run out on 113,000 mile truck also. I've done every oil chang 00 would be the charge to JUST diagnose what is wrong with my 2015 Ram 1500. Warranty is run out on 113,000 mile truck also. I've done every oil change when/before needed, and have done every recommended maintenance that has been required. I didn't have ANY issue with my truck till they did repair work on exhaust to pass inspection. Now my truck makes noises, but they claim the noises have nothing to do with exhaust repair done. I'm so over this dealership. More
Service is poor, communication is even worse. Follow-up with management was not satisfactory either. I had to call every 15 minutes, and blast on sites and social media to get a response. Follow-up with management was not satisfactory either. I had to call every 15 minutes, and blast on sites and social media to get a response. More
We had an amazing experience every step of the way! Everyone was almost as excited as we were about our new vehicle. Justin was fantastic to work with and we highly recommend him and the entire staff. Everyone was almost as excited as we were about our new vehicle. Justin was fantastic to work with and we highly recommend him and the entire staff. More
Per their request because they had finally gotten all the parts for my car that I had to go in 3 separate times to get them to order, though they told me they ordered it the first time, I arrived at 8 am. Th parts for my car that I had to go in 3 separate times to get them to order, though they told me they ordered it the first time, I arrived at 8 am. They came every 30 minutes to let me know that they were working hard on my vehicle to get me out in a timely manner. At 11 am(3 hours later!), they came and told me that the mechanic had not touched my vehicle and I needed to come back another day. More