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Southern Dodge Chrysler Jeep Ram FIAT

Norfolk, VA

4.2
2,866 Reviews
Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo of Norfolk have a lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo are part of the Southern Auto Group...Serving the Hampton Roada community for over 40 years. Before You Buy, Give Southern A TRY!
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2747 N Military Hwy

Norfolk, VA

23518

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Showing 2,866 reviews

September 16, 2022

I had a good experience with my purchase through Southern Dodge, they had exactly what I was looking for. More

by holland82792
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

September 15, 2022

They got me in quickly, assessed the vehicle, completed the repair, and had my car back to me the next day. Super friendly too! More

by reneepcaffee
Recommend Dealer
Yes
Employees Worked With
Cameron Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam West
Sep 15, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

September 15, 2022

Previous service person wasnt much help but thank to Katie, my recall got done quickly. More

by PRECISEAUTOCORP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie from Service
Sep 15, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

September 14, 2022

Service desk was amazing with helping me get a tow and the service department with finding/fixing the problem in a timely manner. More

by shane.w.conway
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

September 14, 2022

I bought a 2019 dodge Durango RT the salesman I have not talked to since I bought the vehicle I was supposed to get a trailer hitch with the vehicle did not get one until over a month later terrible service More

by LARRYRICHWAY
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim Fridel
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you, Larry. Our leaders have been notified of your feedback and will be contacting you directly to better your experience. Enjoy the day.

September 14, 2022

I was shocked to be told that a minimum of $1000. 00 would be the charge to JUST diagnose what is wrong with my 2015 Ram 1500. Warranty is run out on 113,000 mile truck also. I've done every oil chang More

by RSFJSP33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott N/A
Sep 14, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

To help our leaders reach you to better your experience, please provide us with your full name, contact information, and the nature of any concerns by emailing social@drivingsouthern.com or responding directly to this review with the requested information. We hope to hear back from you soon.

September 10, 2022

Service is poor, communication is even worse. Follow-up with management was not satisfactory either. I had to call every 15 minutes, and blast on sites and social media to get a response. More

by tammielynne.wright
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cameron Shaw
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Desitiny Neal, John Deuso
Sep 12, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you once again for your contribution, Tammie. Our leaders have been notified of your feedback and will be contacting you directly to better your experience. Enjoy the day.

September 09, 2022

Wonderful service. Took care of my care. They booked but find me slot to get my car looked st More

by adutwum4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Dickinson
Sep 09, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

September 08, 2022

We had an amazing experience every step of the way! Everyone was almost as excited as we were about our new vehicle. Justin was fantastic to work with and we highly recommend him and the entire staff. More

by ANGELAPCROSS13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ailstock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

September 08, 2022

Per their request because they had finally gotten all the parts for my car that I had to go in 3 separate times to get them to order, though they told me they ordered it the first time, I arrived at 8 am. Th More

by SJBMADEWITHLOVE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I didn't get their name but I will when I go back
Sep 08, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

To help our leaders reach you to better your experience, please provide us with your full name, contact information, and the nature of any concerns by emailing social@drivingsouthern.com or responding directly to this review with the requested information. We hope to hear back from you soon.

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