Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Southern Dodge Chrysler Jeep Ram FIAT
Norfolk, VA
2,837 Reviews
Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo of Norfolk have a lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo are part of the Southern Auto Group...Serving the Hampton Roada community for over 40 years. Before You Buy, Give Southern A TRY!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,837 reviews
June 09, 2022
The communication between operator/ reception needs serious retooling. Called the day my van was brought into shop by tow truck and 3 times the following day. None of my calls were patched to the servi serious retooling. Called the day my van was brought into shop by tow truck and 3 times the following day. None of my calls were patched to the service advisor. Also the 2 texts I sent were not replied too as well. Had to physically drive to shop to actually speak to someone, just to find out that they did not find anything wrong with vehicle. Not sure who is in charge of this service department but I will pay out of pocket for the extra mileage for the tow truck to go anywhere else, if I ever have car issues again. I gave 2 stars because they took care of the recalled emblem on a steering wheel. More
by wjcannon311
Verified CustomerEmployees Worked With
Have no names
June 09, 2022
The staff was very friendly and I had a good experience. Would definitely buy from them again. Would definitely buy from them again. More
by 1cantinawolfe
Employees Worked With
June 09, 2022
The dealership is awesome. I drove four hours to get there because of David Dantzler. I drove four hours to get there because of David Dantzler. More
by anthonywalker887
Employees Worked With
June 08, 2022
Working with this dealership for both information on my 2022 Jeep Wrangler Sport S, and being new to the Jeep Wrangler unique build etc., David Dantzler salesperson and his collogues were very knowledgeabl 2022 Jeep Wrangler Sport S, and being new to the Jeep Wrangler unique build etc., David Dantzler salesperson and his collogues were very knowledgeable. All of the people I dealt with at this location were very courteous and helpful. A frequent purchaser of vehicles I will definitely make my next purchase here with David. I couldn't be more happier with my Jeep and deal that was given to me. Highly recommend this dealership!! More
by Ralph
June 07, 2022
It is always a pleasure dealing with Tina. She nis a very knowledgable and pleasant individual to deal with. I only felt that the cost of the oil change was a bit on the high side. Nice clea She nis a very knowledgable and pleasant individual to deal with. I only felt that the cost of the oil change was a bit on the high side. Nice clean waiting area was a plus. More
by rnelson1126
Employees Worked With
Tina - Service Writer
June 07, 2022
Very accommodating and attentive. The staff was excellent to work with and made it an enjoyable experience! The staff was excellent to work with and made it an enjoyable experience! More
by stephen34
June 06, 2022
Lack of communication during the the time we waited for the Jeep, it took 4 months longer the expected to get the new order. the Jeep, it took 4 months longer the expected to get the new order. More
by hringur
June 04, 2022
The did everything they could to get you into a vehicle and that you were satisfied. and that you were satisfied. More
by PATRICKMCGIRL
