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Southern Dodge Chrysler Jeep Ram FIAT

Norfolk, VA

Overview
Employees
Reviews
Vehicles
4.2
2,837 Reviews
Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo of Norfolk have a lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo are part of the Southern Auto Group...Serving the Hampton Roada community for over 40 years. Before You Buy, Give Southern A TRY!
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2747 N Military Hwy

Norfolk, VA

23518

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Showing 2,837 reviews

June 03, 2022

It was a great experience for the first time buying a car. I would definitely refer them to others! More

by biglesias9213
Recommend Dealer
Yes
Employees Worked With
Jorge Sarrazola
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

June 02, 2022

I had a Good Service Rep taking care of my vehicle with the then service addressed appropriately. More

by RCHANDRA60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haley More
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Jun 02, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

June 02, 2022

My salesperson was right point, he was fair, honest and trustworthy. The things I didn't understand he helped me with. More

by guybranham244
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Alexander
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Jun 02, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

Jun 03, 2022 -

guybranham244 responded

THANK YOU FOR EVERYTHING LOOKING FORWARD TO WORKING WITH YOU!!!!!!!

June 02, 2022

Very personable, honest, and trustworthy. The individuals that helped me changed my car buying experience! More

by zmcla001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Carey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marion "David" Dantzler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melvin Dickson Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kee Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ailstock
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Everyone that was there was amazing , Todd Nichols
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Jun 02, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 02, 2022

Efficient, kind, friendly, honest service. Will recommend them to all of my friends! Thank you! More

by SARAH.MCCLUTCHY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Sarrazola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay G, Todd Nichols
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Jun 02, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

June 01, 2022

Sam Vanderslice has provided professional and courteous service, explaining all details of my repair and the time line in getting the parts and scheduling the repair itself. More

by DMCCLELLAND3
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sam Vanderslice
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Jun 02, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

June 01, 2022

I had a very good experience at this dealership. James Reagan and the sales guy were professional and knowledgeable about all the cars in the lot More

by CHAPE35
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 01, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 30, 2022

Courtesy driver refused to give me a ride because I declined to wear a mask despite state and federal mandates being ended and I was fully vaccinated and healthy. More

by perrymedik
Recommend Dealer
No
Employees Worked With
I don’t remember anyones name.
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May 30, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you, Perry. Management has your information and will be following up with you directly to ensure your satisfaction. Enjoy your day.

May 30, 2022

James Regan doesn't like to return phone calls after leaving two voice mails about tags. More

by ahernandez210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Regan
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May 30, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for bringing this to our attention. To help our sales leaders reach you, please provide us with your full name, contact information, and the nature of any concerns by emailing social@drivingsouthern.com or responding directly to this review with the requested information. We hope to hear back from you soon.

May 28, 2022

Excellent and attentive service from the staff! Ms. Dickinson was awesome start to finish. Excellent customer service. More

by jdickinson13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ms. Dickinson
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May 28, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

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