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Southern Dodge Chrysler Jeep Ram FIAT

Norfolk, VA

4.2
2,837 Reviews
Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo of Norfolk have a lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo are part of the Southern Auto Group...Serving the Hampton Roada community for over 40 years. Before You Buy, Give Southern A TRY!
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2747 N Military Hwy

Norfolk, VA

23518

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Showing 2,837 reviews

May 28, 2022

I thought the business manager in finance was very informative and helpful. I think his name was Mark Baillio. I think the sales experience prior to finance was typical of a car dealership, but reason More

by benjamin.f.lebrun
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Thomas
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We appreciate your 4-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 27, 2022

Very nice customer service! ! The lady on the phone was very patient. Would recommend to anybody. More

by hunterhillbillysparky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 26, 2022

All staff were friendly and efficient. I have bought cars from this dealer for over 40 years and always been satisfied. More

by KSPOOL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Carey
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ailstock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kat
May 26, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

May 25, 2022

I came for state inspection. Service writer was extremely friendly and offered the shuttle service to me because it could have been 3 he wait.they dropped me at home and picked m More

by crumlichbrian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service writer I think her name was charlie
May 26, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

May 25, 2022

Fast and very, very, very, very, very, very, very, very, very, very, very, very, very professional. More

by BIGHUNGRY1969
Customer Service
Recommend Dealer
Yes
Employees Worked With
Shannon Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 25, 2022

Good location. Maintenance done in timely manner. No shuttle the day of my service. I took the bus. You ask for a people rating, but you only give Sales & Admin More

by rbmcat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Lovell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Carey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Carr
1.0
This rating includes all reviews, with more weight given to recent reviews.
Marion "David" Dantzler
1.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Dean
1.0
This rating includes all reviews, with more weight given to recent reviews.
Melvin Dickson Jr.
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Fridel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lowen Johnson
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Ailstock
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Bryant
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We appreciate your feedback and will be happy to assist you in connecting with our team. To help our service leaders reach you, please provide us with your full name, contact information, and the nature of any concerns by emailing social@drivingsouthern.com or responding directly to this review with the requested information. We hope to hear back from you soon.

May 24, 2022

The service representative was corteous and processed us right away. All persons I interacted with were nice and politely. More

by apla57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam
May 25, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 25, 2022 -

apla57 responded

You are welcome! In these times it is important that when you get excellent service, that gets communicated so others will know.

May 24, 2022

The work that I requested was done to my satisfaction and think the service writers, mechanics and everyone involved in getting me in and out in a reasonable time. Thanks More

by SLAMAR222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Lovell
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Pridgen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 24, 2022

Was good for my 1st service at the dealership ! !!! Thanks for a good job well done…. More

by lah718
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haley More
May 24, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

May 24, 2022

Really nice people, happy with my purchase. Will be back for my future car needs More

by eballinger2797
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Carey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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