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Southern Dodge Chrysler Jeep Ram FIAT
Norfolk, VA
2,836 Reviews
Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo of Norfolk have a lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo are part of the Southern Auto Group...Serving the Hampton Roada community for over 40 years. Before You Buy, Give Southern A TRY!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,836 reviews
May 13, 2022
Can’t say enough good things about how helpful the staff at Southern was throughout the entire car buying experience. at Southern was throughout the entire car buying experience. More
by PLETCHWORTH
Verified Customer
May 13, 2022
Professional, friendly staff. Very knowledgeable sales and service professionals regarding the products they sell and service. Very knowledgeable sales and service professionals regarding the products they sell and service. More
by IESHASPENCE79
Employees Worked With
May 13, 2022
No complaints. They took care of me well. Service Advisor Destiny was outstanding. Would recommend They took care of me well. Service Advisor Destiny was outstanding. Would recommend More
by MICAH.WIGGINS0421
May 10, 2022
Very helpful and friendly. Bought from them a second time as was just as pleased with my experience. Bought from them a second time as was just as pleased with my experience. More
by keith.goulette
May 10, 2022
I will never use this dealership again. ... service manager very rude ( John Deuso) upon talking to him his mind was already made up before he spoke to me no adjustments will be done. Servi ... service manager very rude ( John Deuso) upon talking to him his mind was already made up before he spoke to me no adjustments will be done. Service Advisor Sam Vanderslice very rude also....he never would answer his calls nor would he return your phone call. They left my truck sitting for about a month.... when I bought my truck in for service they looked for the part one time and gave up.... said the part was on back order. I had to search outside to find a used part for my truck (AC Module Control) from the Chrysler dealership in Michigan . I had the part shipped in to the dealership......attention Mr Vanderslice.. They didn't want to install it but they did and charge me a healthy amount without offering me any type of compensation or adjusting the amount on the bill.. Also I called and left messages for the General Manager Cameron Shaw. I never heard back from him. More
by 3shawns39
Employees Worked With
John Deuso, Sam Vanderslice
May 08, 2022
The dealership was extremely helpful; however, I was concerned when on multiple occasions their estimated wait time was off by at least an hour. I do not mind waiting, but I would like to be given a mor concerned when on multiple occasions their estimated wait time was off by at least an hour. I do not mind waiting, but I would like to be given a more accurate estimated wait time. More
by maldonadobd2
Employees Worked With
Sam
May 08, 2022
They did an excellent job for me. Friendly, professional and thorough. They make sure you are satisfied or make it right. Tina does a great job of making sure that your vehicle is Friendly, professional and thorough. They make sure you are satisfied or make it right. Tina does a great job of making sure that your vehicle is fixed right. More
by spdickinson
Employees Worked With
May 06, 2022
I thought the dealership was great including the extended warranty I purchased until i started bringing my vehicle in for services and nearly everything i was told was covered under my warranty is not. warranty I purchased until i started bringing my vehicle in for services and nearly everything i was told was covered under my warranty is not. More
by Brreann
Employees Worked With
