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Southern Dodge Chrysler Jeep Ram FIAT

Norfolk, VA

Overview
Employees
Reviews
Vehicles
4.2
2,837 Reviews
Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo of Norfolk have a lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo are part of the Southern Auto Group...Serving the Hampton Roada community for over 40 years. Before You Buy, Give Southern A TRY!
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2747 N Military Hwy

Norfolk, VA

23518

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Showing 2,837 reviews

December 30, 2021

Great customer service i really appreciate all the help and recommendations contained my vehicle during my service visit. More

by Gloriacampbell67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 31, 2021 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

December 29, 2021

Shawn Elza was more then helpful with an issue Iwas Shawn Elza was more then helpful with an issue I was having with the computer settings in my truck. Shawn and the technician literally went out of th More

by dcrain72
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shawn Elza
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Dec 29, 2021 -

dcrain72 responded

Keep up the good work! Maybe some of Shawn’s work ethic will rub off on others and then that dealership would be unstoppable!

December 29, 2021

As always, Tina Dickson continues to provide professional and genuine personal customer service care to me. Thanks. More

by andredlewis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Dickinson
Report | Print
Dec 29, 2021 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

December 28, 2021

I been coming here for 8 years and service always does the best to get you out as fast as possible. More

by ENGILLIAM79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Pridgen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Ray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Micah Reynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Sarrazola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kee Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean O'Hara, John Privett
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Dec 28, 2021 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

December 28, 2021

Everything was fine the process did not take long at all over all great experience More

by masterjtl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Idk there names
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Dec 28, 2021 -

Southern Dodge Chrysler Jeep Ram FIAT responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

December 27, 2021

I have been going to this location for cars and car care since it was Green Gifford and now Southern Auto Group and I have been doing so because I have always gotten great cars and great service from this l More

by GUYLBAILEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Dickison
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Dec 27, 2021 -

Southern Dodge Chrysler Jeep Ram FIAT responded

How wonderful! We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

December 27, 2021

My experience was amazing! The sales, Shannon was personable knowledgeable and down to earth. Was not pushy or I felt that I needed to purchase right away More

by ted.events
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 28, 2021 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

December 27, 2021

Tina was knowledgeable and professional with our vehicle needs . Also, finished our van on time . More

by GPAUL0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Dickinson
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Dec 27, 2021 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

December 27, 2021

Fast and quality service but under staffed for the amount of business that is at The dealership More

by hacheney360
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam
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Dec 27, 2021 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your time and kind words. We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

December 27, 2021

By far the best dealership I have had a pleasure to do business with in Hampton Roads! More

by vsearleman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 27, 2021 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

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