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Southern Dodge Chrysler Jeep Ram FIAT

Norfolk, VA

4.2
2,836 Reviews
Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo of Norfolk have a lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo are part of the Southern Auto Group...Serving the Hampton Roada community for over 40 years. Before You Buy, Give Southern A TRY!
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2747 N Military Hwy

Norfolk, VA

23518

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Showing 2,836 reviews

September 18, 2021

Sean and the whole team were a pleasure to work with. Came in on a Saturday and left with my new truck on Sunday. Dealer incentives, like oil changes and state inspections were a must. Southern was th More

by PATRICK70
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pridgen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2021 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for all the accolades! We look forward to assisting in all your auto needs for many years to come.

September 17, 2021

Lowen helped us get a van that we really love. Great customer service all around! More

by dianehusson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lowen Johnson
Sep 20, 2021 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for the great review!

September 16, 2021

Brittany stayed late to make sure I was taken care of on a Saturday night great experience More

by osean695
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany
Sep 17, 2021 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you!

September 16, 2021

Miss communication and Over charging. Hostile toward customer requests. Excuses for lengthy waits and lack of parts - failure to return calls. More

by B1MISFIT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tina was my "Sales Rep" and I was not allowed to work with anyone else despite asking
Sep 20, 2021 -

Southern Dodge Chrysler Jeep Ram FIAT responded

I appreciate you bringing these issues to our attention. We have hired four more staff members to answer phones and greet our guests upon arrival. We have also hired on some more technicians. We will continue to train on customer service. I hope you will continue to patronize our establishment. If you would like to elaborate, I can be reached at 757-855-2277 ext 38001 Cameron Shaw (General Manager)

September 16, 2021

In and out as scheduled without issue. Tire rotation and Virginia State Inspection plus oil change. More

by rmyer3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Only worked with Sam in service, no sales or admin staff on this visit
Sep 16, 2021 -

Southern Dodge Chrysler Jeep Ram FIAT responded

It is always good to hear when everything goes as expected. Thank you for the good review.

September 16, 2021

Repaired my front camera with new parts under warranty 5550 miles.Fast timely work performed after part order and received. More

by gbu10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2021 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Fantastic news! Thank you for the good review!

September 16, 2021

The service was great. I heard they had a number of mechanics call in sick, yet they still serviced my vehicle in a timely manor. More

by DELTAVILLE226
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Lovell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Pridgen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2021 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for the nice review!

September 16, 2021

Tina was very personable, and accommodating. Everything was done as promised. I will be back for the Southern Experience. More

by kenwecht
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Pridgen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tina, service
Sep 17, 2021 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thankyou

September 16, 2021

Service was outstanding, personal were very friendly. Will gladly recommend this dealership. Thank you so much More

by WRDJAD87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Lovell
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Pridgen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Owens
Sep 16, 2021 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you very much!

September 15, 2021

Professional, courteous, timely. Sam Vanderslice is terrific! Need more service reps like him. Great service overall. More

by davidmbrown1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Vanderslice
Sep 16, 2021 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thankyou for the positive feedback!

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