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Southern Dodge Chrysler Jeep Ram FIAT

Norfolk, VA

4.3
2,764 Reviews
Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo of Norfolk have a lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo are part of the Southern Auto Group...Serving the Hampton Roada community for over 40 years. Before You Buy, Give Southern A TRY!
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2747 N Military Hwy

Norfolk, VA

23518

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Showing 2,765 reviews

January 30, 2024

John is always so helpful and explains everything and the 100 questions I had. This is my 3rd purchase from Southern. More

by AMANDA.L.TOLBERT
Recommend Dealer
Yes
Employees Worked With
John Ailstock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Ailstock
Feb 01, 2024 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

January 30, 2024

Awesome straight forward dealings, understood my needs and budget situation and helped me get to a solution to a new vehicle More

by brandonspivey
Recommend Dealer
Yes
Employees Worked With
John Ailstock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Ailstock
Feb 01, 2024 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

January 26, 2024

They went above and beyond to get me the exact vehicle I was looking for... More

by Screwd by Priority
Recommend Dealer
Yes
Employees Worked With
Sharick
Jan 26, 2024 -

Screwd by Priority responded

They went above and beyond to get me the exact vehicle I was looking for

Feb 01, 2024 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

January 23, 2024

Responsive, professional, patient, and understanding From the start with Mr. DeShawn he went over and above to meet my needs. I plan to purchase another vehicle within the next 6 months, and I will be reachi More

by CeeCee5733
Recommend Dealer
Yes
Employees Worked With
DeShawn
Jan 23, 2024 -

CeeCee5733 responded

I drove from Waldorf MD to Norfolk VA to purchase my SUV from Mr. DeShawn, and I am more than happy with my purchase and my outcome. Mr. DeShawn is definitely a great asset to your company.

Jan 23, 2024 -

CeeCee5733 responded

You need more salesman like Mr. DeShawn. Prior to working with Mr. DeShawn I tried working with a Mr. Shelby to no avail. I was so disappointed, I had to reach out to the sister store to get help. And thats when I meet Mr. DeShawn.

Jan 23, 2024 -

CeeCee5733 responded

Mr. DeShawn is the go to person to meet your needs

Jan 23, 2024 -

CeeCee5733 responded

on 1/23/24 3:23 PM I drove from Waldorf MD to Norfolk VA to purchase my SUV from Mr. DeShawn, and I am more than happy with my purchase and my outcome. Mr. DeShawn is definitely a great asset to your company

Jan 23, 2024 -

CeeCee5733 responded

I drove from Waldorf MD to Norfolk VA to purchase my SUV from Mr. DeShawn, and I am more than happy with my purchase and my outcome. Mr. DeShawn is definitely a great asset to your company

Jan 23, 2024 -

CeeCee5733 responded

Thank you everything and I hope you continue to be successful.

Feb 01, 2024 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for taking the time to provide us with this feedback.

January 20, 2024

Excellent Service by all whom where involve. Like the computer experience in the financing office. More

by JCOOPER32
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2024

Very pleased with the southern auto group working with this dealership and the sales person. Got me a very good deal. I would highly recommend this dealership to anyone More

by 454MICHEALDAY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Ailstock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Nichols
January 18, 2024

The Worst Service Department Ever! Never returns phone calls, never gives updates, Has had my Jeep for 2 weeks due to recall and warranty work and has not given an up date, no renta More

by Mcem22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
TIM IN SERVICE
January 18, 2024

All the staff were very helpful they kept us apprised of all the step and fully answered all of our questions. We are.very happy with the car and the dealership. More

by RTSHAWO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lowen Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2024

Great to work with even though I was a little grumpy at times ! Anthony was great! Very knowledgeable about his job More

by dtharp27
Recommend Dealer
Yes
Employees Worked With
Todd Nichols, Todd Nichols
January 15, 2024

5 Very glad that we decided to go to Southern Ram and look forward to our next purchase More

by PTS0
Recommend Dealer
Yes
Employees Worked With
Todd Nichols, Todd Nichols
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