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Southern Dodge Chrysler Jeep Ram FIAT

Norfolk, VA

4.3
2,760 Reviews
Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo of Norfolk have a lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo are part of the Southern Auto Group...Serving the Hampton Roada community for over 40 years. Before You Buy, Give Southern A TRY!
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2747 N Military Hwy

Norfolk, VA

23518

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Showing 2,760 reviews

November 20, 2023

Southern Chrysler is awesome! David went and got what ever I needed and made sure that’s what I wanted! I bought the jeep and love it ! I couldn’t ask for another sales person, h More

by SHAWNA.WARE76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Ailstock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David steinruck
November 18, 2023

I would like to give a shoutout and a big thank you to John Alistock and Thomas Greene over at Southern Dodge Chrysler Jeep Ram Fiat dealership in Norfolk, Va for making it possible for me to get a 2023 H More

by Kentorablack1015
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Ailstock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Greene
November 16, 2023

Darien in sales was awesome to work with - he was responsive and was great in all phases of the sale process More

by Jayhibb1211
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darien Sinclair - Sales
November 10, 2023

Great Service! Everyone in this Dealership... is so helpful and the Customer Service is unmatched! In this day and time... it's a breath of fresh air. Each and e More

by EXPERTOFVA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lowen Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Nichols
Nov 10, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

November 10, 2023

I had a little fender issue, cargo strap got caught and sheared the clips detaching it. Rep squeezed me in and got it repaired! No time at all, looks great, reasonable cost!!! More

by MKVAUGHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department!!
November 10, 2023

Great people great place wonderful help couldn’t ask for a better place to take my car More

by trentonboombox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Rytter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

November 10, 2023

Dealer is dedicated to get you in and out as quickly as possible in the quick lane for an oil change. The staff is helpful and work with you. Not pushy to spend money on services that should be done based More

by viper899
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Deuso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

November 09, 2023

Great service from the valet and a wet vice writer to technical staff everyone was very efficient.Well done Southern More

by wrshepherdjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Deuso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

November 08, 2023

I am very pleased with the great communication and genuine caring customer service! Their professional help made a stressful situation less so. :) More

by AILSTOCKSELLERS56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service management
Nov 08, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

November 07, 2023

Severely understaffed which results in months of wait time for repairs. We have had a truck in for repairs for 4 months. More

by dwain.martin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Name unknown
Nov 07, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We value and appreciate your business, Dwain. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

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