
Southern Dodge Chrysler Jeep Ram FIAT
Norfolk, VA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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My lovely wife's 2024, 2-door Rubicon presented a no-start problem with fewer than 300 miles on the odometer. With no codes, Southern was challenged to identify the cause and returned the Rubicon to no-start problem with fewer than 300 miles on the odometer. With no codes, Southern was challenged to identify the cause and returned the Rubicon to us after six days. Five days later, the no-start problem recurred. Our service advisor and Southern's techs were determined to track down the cause, looking at everything from the key fob to the starter, and all components in-between. Three days later, they located and corrected the problem -- the #2 starter relay exhibited bent, spade pins. You'd think our review would grade Southern's service department at the low end of the spectrum, but the high marks are well-deserved because everyone involved was indefatigable in their efforts and kept us informed throughout the process. They stuck to the job and rose to meet the challenge. Well done, Southern!! More
The service was performed well. Although it was only an oil change I was treated professionally never the less. The only issue I could say was that it took more time than expected. Although it was only an oil change I was treated professionally never the less. The only issue I could say was that it took more time than expected. More than two hours. More
Everyone was great and helpful. The service department was fast and the courtesy driver dropped us off at the outlets while we waited. The service department was fast and the courtesy driver dropped us off at the outlets while we waited. More
The service at Southern Dodge Chrysler is top notch. We drive from near Pungo to get our car serviced at this dealership, it's that good! We drive from near Pungo to get our car serviced at this dealership, it's that good! More
I came in for an oil change and the next day my oil plug flew out while driving down the interstate because it want torqued down after the oil change. After that I had to get my car towed to the dealership flew out while driving down the interstate because it want torqued down after the oil change. After that I had to get my car towed to the dealership while I also had to go back to pick up a loaner vehicle until mine was looked over. They gave me a 2023 jeep grand Cherokee, while driving this car home the radiator hose became disconnected from the engine and the engine started smoking violently. I pulled over and popped the hood which was how I saw the hose disconnected and called the dealership back. The dealership then instructed ME to connect the hose back and add water to the radiator!!!! At this point I was over it and just fixed it myself. More
This has been the best dealership I have dealt with. I made the mistake of purchasing my truck from another dealership because they had it in stock. I have regretted it ever since and still come to you I made the mistake of purchasing my truck from another dealership because they had it in stock. I have regretted it ever since and still come to you for service. More