Southern Dodge Chrysler Jeep Ram FIAT

Southern worked with my schedule to ensure that mt service was completed in a timely manner and that pick-up was smooth when conducted after hours. service was completed in a timely manner and that pick-up was smooth when conducted after hours. More

I always have to call and figure out what is happening with my car- no one ever reaches out to me with the status of my car. It usually takes several hours for the customer service rep to get back to me a with my car- no one ever reaches out to me with the status of my car. It usually takes several hours for the customer service rep to get back to me after I have left several voice messages. It would be so much easier if I could just speak directly to the mechanic. I left with more issues with my vehicle than when I arrived. In order to fix the new issues, I had to schedule another appointment for 4 weeks later. I have had my vehicle serviced here several times but never have had a satisfying customer experience. I feel very frustrated usually when I leave. It has never been an easy experience there. The mechanic, Mike, who I worked with this past time was excellent and very kind and honest with me. However, once current issues are resolved, we plan to have our vehicle serviced elsewhere. We will soon be on the market for a new family car and we always appreciate a good, long standing relationship with our local dealer. More

Always quick with service and they are very genuine with me as a customer and I really appreciate it me as a customer and I really appreciate it More

This location is always friendly and quick. Love to get in and out. thank you, Love to get in and out. thank you, More

Geat service, in and out in less than 1 hour with their early bird service. early bird service. More

Easy to go in and have him work a no hassle deal for our business - gave him the name he pulled the paperwork from out last deal and copied it. Found the color and package business - gave him the name he pulled the paperwork from out last deal and copied it. Found the color and package More

Excellent experience! DJ (sales) and Anton (finance) provided the best customer service. I have been buying cars for 30+ yrs and this was one the best transactions I hav DJ (sales) and Anton (finance) provided the best customer service. I have been buying cars for 30+ yrs and this was one the best transactions I have ever experiened. Super helpful, extremely transparent, no tricks. I salute and applaud this dealership. More

the service center mechanics had my jeep in and out in no time, fast, efficient ,and a job well done. Going back this weekend for my inspection. time, fast, efficient ,and a job well done. Going back this weekend for my inspection. More

When I arrived I was quickly greeted by a courteous friendly person. When I explained my problem it was understood and addressed. While the car was there I received an update as to an issue. I receive friendly person. When I explained my problem it was understood and addressed. While the car was there I received an update as to an issue. I received an additional cal to let me know when my car would be ready.the car was ready when I arrived and the service was completed. More

My lovely wife's 2024, 2-door Rubicon presented a no-start problem with fewer than 300 miles on the odometer. With no codes, Southern was challenged to identify the cause and returned the Rubicon to no-start problem with fewer than 300 miles on the odometer. With no codes, Southern was challenged to identify the cause and returned the Rubicon to us after six days. Five days later, the no-start problem recurred. Our service advisor and Southern's techs were determined to track down the cause, looking at everything from the key fob to the starter, and all components in-between. Three days later, they located and corrected the problem -- the #2 starter relay exhibited bent, spade pins. You'd think our review would grade Southern's service department at the low end of the spectrum, but the high marks are well-deserved because everyone involved was indefatigable in their efforts and kept us informed throughout the process. They stuck to the job and rose to meet the challenge. Well done, Southern!! More