Back

Southern Dodge Chrysler Jeep Ram FIAT - Service Center

Norfolk, VA

4.1
2,020 Reviews

2,020 Reviews of Southern Dodge Chrysler Jeep Ram FIAT - Service Center

Sort by
August 20, 2025

Great Service good fast service nice people i give 5 stars all so good coffee More

by PLUMMY18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Vanderslice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Dickenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Vanostrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley More
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Winter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernest Chalkley
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2025

Always polite and helpful. Always gets the work done quickly and correctly the first time. Great people and mechanics. More

by dandldyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Vanderslice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Dickenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Vanostrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley More
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Winter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernest Chalkley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2025 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 18, 2025

I truly appreciate the service provided by Samantha. She made sure all of my concerns were addressed and provided optional repair methods. I look forward to working with her again. More

by EWKIMBRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
Aug 19, 2025 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

August 17, 2025

Great service, clean areas including bathroom. Coffee was available. The lady that took care of check in was very courteous and respectful. More

by apla57
Recommend Dealer
Yes
Aug 19, 2025 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

Aug 19, 2025 -

apla57 responded

Thanks! Please keep the excellent service up!

August 16, 2025

I appreciated the outstanding service and professionalism. They effectively addressed the issues I had with my vehicle More

by all_blue11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Dickenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Vanostrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2025 -

Southern Dodge Chrysler Jeep Ram FIAT responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 16, 2025

always the best customer service. always complete repairs or maitenance in a timely matter. my last 2 purchases are from here and all future vehicles will be bought there too More

by mamermedical
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Vanderslice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Dickenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Vanostrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2025 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

August 15, 2025

Katie was very professional and helpful. The process went smooth and in a timely manner. More

by Monroe.Stockstill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Vanderslice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Vanostrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2025 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 14, 2025

Dealership southern Dodge is a very good dealer I'm very pleased with there repair work More

by jsorrellsr
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Dickenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2025 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 13, 2025

Good service. Service advisor let me know that it was going to be a wait since I didn’t have an appointment. However wait time was very short. More

by LOVELYLYG1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth Cascella
Aug 13, 2025 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

August 13, 2025

Being short staff it hard but ypu guys are keeping up . Do have a problem being charged for gloves and rags ? More

by KENHORNER9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Dickenson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2025 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for taking the time to provide us with this feedback.

...
164
...