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Southern Dodge Chrysler Jeep Ram FIAT - Service Center

Norfolk, VA

4.3
1,332 Reviews

1,332 Reviews of Southern Dodge Chrysler Jeep Ram FIAT - Service Center

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June 29, 2018

State inspection Check was fast and easy. Waiting area is comfortable and coffee/tea is free. Have dealt with this dealer for 5 years now and south military dealer fo More

by MAXWELL-CLAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cashier.
Jul 06, 2018 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for this amazing review! We really appreciate your business. Cameron Shaw, Vice President, cshaw@drivingsouthern.com

June 29, 2018

Cant get right Take my car for oil change and they never reset the computer miles despite me reminding them and taking it back for another service and asking. There' More

by KSS08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Other Employees : Dan Jordan
Jul 06, 2018 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We understand that you had a frustrating experience and want to learn more regarding your recent visit. We pride ourselves on exceptional customer service, so the details you’ve mentioned do not live up to our standards. If you are open to contact, please feel free to call us at your earliest convenience. Cameron Shaw, Vice President, cshaw@drivingsouthern.com

June 29, 2018

Excellent Great work and Great timing.. i love that i got there and got out in good timing . the service was great and the employees was awesome More

by D.JKENMA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Lovell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2018 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for this amazing review! We really appreciate your business. Cameron Shaw, Vice President, cshaw@drivingsouthern.com

June 29, 2018

Very polite and fast Online scheduling was excellent able to get in and out Everyone had a great personality and it was a fast service and quality was great More

by CRYSTALCARRINGTON.CC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Lovell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2018 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We appreciate the kind words. We look forward to seeing you again in the future! Cameron Shaw, Vice President, cshaw@drivingsouthern.com

June 29, 2018

Went in for an oil change Staff was OK. Could have been more friendly. Decided to to use the shuttle service instead of waiting. Driver was really nice. Got me home safely and More

by scaja
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dont remember
Jul 06, 2018 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for the great review. Please come visit us if you need anything else, be it service or sales. Cameron Shaw, Vice President, cshaw@drivingsouthern.com

June 29, 2018

Inspection and oil change Great service department. Will be a repeat customer. Just make sure they put your inspection sticker on before you leave. Or than that great service More

by FISHGIRL13.LH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Delisa Alvis
Jul 06, 2018 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Cameron Shaw, Vice President, cshaw@drivingsouthern.com

June 29, 2018

Happy Mini Van Owner I really appreciated the support I get from Glenn our service writer. He listens and makes suggestions. He has been very helpful with follow up. Th More

by MINIVAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenn
Jul 06, 2018 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Cameron Shaw, Vice President, cshaw@drivingsouthern.com

June 29, 2018

Awesome personal You know people have a busy schedule and you seem to move people in and out in a timely manner. Need to be more thorough on pricing More

by GGABRIEL1960
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Lovell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Jordan
Jul 06, 2018 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for this amazing review! We really appreciate your business. Cameron Shaw, Vice President, cshaw@drivingsouthern.com

February 21, 2018

Best dealership I have ever dealt with, sales and seri. Very helpful, friendly, and the service department is quick and efficient. I love the express service. Average wait time is 30-45 minutes. Faster than More

by Jeff P.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Delisa Alvis
Feb 26, 2018 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Jeff, I sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a positive service experience. Your feedback is a testimony that our dedication has really paid off. Best, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

January 07, 2018

My Survey of recent service received The new technology being used in expedited service to my vehicle and the print out of the service plan for my PT Cruiser. I really don't know what el More

by earlona
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Kelly
Jan 08, 2018 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We appreciate your review, Earlona! Thank you for choosing Southern Dodge Chrysler Jeep Ram for your vehicle needs. Best, Cameron Shaw, Vice President, cshaw@drivingsouthern.com