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Southern Dodge Chrysler Jeep Ram FIAT - Service Center

Norfolk, VA

4.1
1,888 Reviews

1,888 Reviews of Southern Dodge Chrysler Jeep Ram FIAT - Service Center

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April 17, 2025

Since I left I've been having random problems with my truck. From finding screws missing in tail light. Battery problems and radio issues. Mind you non of this was ever happening till I turned down addit More

by J_SLADE00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tina Dickenson
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2025

Just bought another car there and always use their service department. All good. Can't beat them! More

by menendj
Recommend Dealer
Yes
Employees Worked With
Sam
April 17, 2025

I was very pleased with the service however I left my car up there and I was brought home in the shuttle and I had to find my own way back up there so I think more communication with that will be better. I l More

by shawandabarrett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley More
2.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2025

Always good. Parts department is #1. This is the only dealership I take my cars to. More

by menendj
Recommend Dealer
Yes
Employees Worked With
Sam
April 17, 2025

Cant really belive I was told there is nothing wrong with my vehicle. To me saying there is keep it a few more days ....for then you all tell me I need an engine replaced .....that's 2 extremely different th More

by Racingbuddys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Katie Vanostrand
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 16, 2025

So far didn't have any problem since last time thank you and happy Easter More

by MINASALAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Regan
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 16, 2025

Excellent experience and have stayed in contact since buying vehicles Salesman and finance officer worked hard to get the best deal More

by WARDTRUCKINGINC
Recommend Dealer
Yes
Employees Worked With
Katie Vanostrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katie Vanostrand
April 15, 2025

Very nice and pleasant. It was very nice to have a ride there and ride back since my family's away. It is also nice to have unlimited inspections and oil change. More

by mscott1090
Recommend Dealer
Yes
Employees Worked With
I don't remember sorry
April 15, 2025

I pulled into the service bay and waited by my truck for a few minutes because there was a woman in the bay taking care of another customer but she went back into her desk behind the glass , no one came ove More

by Wood111962
Recommend Dealer
No
Employees Worked With
Idk they never told me their name
April 14, 2025

I had a hard tonneau cover put on my truck. Service was fine, not happy with how the tonneau cover isn't even close to waterproof for the truck bed. More

by ken.wasson
Recommend Dealer
Yes
Employees Worked With
Haley
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