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Southern Dodge Chrysler Jeep Ram FIAT - Service Center
Norfolk, VA
1,827 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,827 Reviews of Southern Dodge Chrysler Jeep Ram FIAT - Service Center
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Verified Customer
September 22, 2021
Alot of dedication , time and appreciation goes to Ant C. for helping me ( and my husband) fall in love with my car. I love it , thank you !!! C. for helping me ( and my husband) fall in love with my car. I love it , thank you !!! More
by roderickbly26
Employees Worked With
September 22, 2021
Customer Service was great and very good at what he do just great Service all around just great Service all around More
by NCEAGLES22
Employees Worked With
September 21, 2021
The service department was professional and the service was efficient and effective. The check in and check out process was also streamlined well. was efficient and effective. The check in and check out process was also streamlined well. More
by mgarretto7
Employees Worked With
September 21, 2021
Every time I have received service for an oil change, my expectations are exceeded. Fast and efficient! Friendly staff that get the job done. Thank you! expectations are exceeded. Fast and efficient! Friendly staff that get the job done. Thank you! More
by GREGORYSL87
Employees Worked With
Can’t remember
September 20, 2021
Great employees,everyone was courteous.courtesy service was excellent very timely service. Truthful service advisors was excellent very timely service. Truthful service advisors More
by damond.carr73
September 19, 2021
The service that my car needed was completed and was appreciated. The communication between my service advisor and myself was subpar. I made an appointment for 0800am on a Tuesday. I sat around most of appreciated. The communication between my service advisor and myself was subpar. I made an appointment for 0800am on a Tuesday. I sat around most of the day waiting for the completion. I did not receive any information for 7 hours. At 3pm the same day, I went to the service desk and asked for an update on my vehicle and my advisor said it was now a 2 day job. I called all day Thursday with no response from my advisor. I took an Uber to the dealership at 4pm to receive my car and my advisor informed me that he was still waiting on part authorization. He then made a call to enterprise to get me a rental but there weren’t any rentals available. Thankfully, someone returned their car and I was able to get a rental. I understand the process of waiting for the parts to be authorized and etc. But the advisor did not do a good job of communicating what happening. More
by GeorgeG
Employees Worked With
Sam
September 16, 2021
Service was outstanding, personal were very friendly. Will gladly recommend this dealership. Thank you so much Will gladly recommend this dealership. Thank you so much More
by WRDJAD87
