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Southern Dodge Chrysler Jeep Ram FIAT - Service Center

Norfolk, VA

4.1
1,889 Reviews

1,889 Reviews of Southern Dodge Chrysler Jeep Ram FIAT - Service Center

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March 24, 2025

These guys were amazing! Very kind and informative and got my Jeep in much quicker than expected. More

by Rvsurfs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Vanderslice
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2025

Always great service when i take my vehicle in there for service, Katie is the best very professional and courteous every time. More

by NASLLVP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Vanostrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2025

Absolutely awful experience at this dealership. The communication is terrible, and the service is even worse. I took all the appropriate steps, starting with contacting Jeep through the app to have More

by ashlynwhite22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Katie Vanostrand
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2025

Always willing to help fit my schedule I’m active duty military and very grateful for the help. More

by mmiller1896
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Vanderslice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Dickenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Vanostrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley More
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Winter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernest Chalkley
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2025

They been taking care of Bud my grand caravan ever since I purchased him new and after all this time they keep giving us great service and I appreciate that. More

by BAHOSKINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Vanderslice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Dickenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Vanostrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2025

Try to move quickly and accommodate the customers. Customer Service is Great. Lifetime deals work awesome for oil changes, inspections, etc. More

by Avanta004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Rytter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Vanderslice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Dickenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2025

Heather is great. The express group works! I prefer your dealership to the other southern ones More

by Rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather
March 21, 2025

There's no communication,between salesman and buyer. salesman did not tell me anything about the truck. It's been 3 weeks since the sale and still waiting for my vehicle tax that they put on when they sh More

by wketchuck8719
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Katie Vanostrand
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 21, 2025

They were thorough and efficient. My vehicle was fixed and ready when promised. Highly recommend! More

by Lig417
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernest Chalkley
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 20, 2025

Superb service. Associates are on point. Great customer service and the payment clerk is experienced and make me happy. More

by galiceyon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hither Dion
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