Southern Dodge Chrysler Jeep Ram FIAT - Service Center
Norfolk, VA
1,889 Reviews of Southern Dodge Chrysler Jeep Ram FIAT - Service Center
These guys were amazing! Very kind and informative and got my Jeep in much quicker than expected. Very kind and informative and got my Jeep in much quicker than expected. More
Always great service when i take my vehicle in there for service, Katie is the best very professional and courteous every time. service, Katie is the best very professional and courteous every time. More
Absolutely awful experience at this dealership. The communication is terrible, and the service is even worse. I took all the appropriate steps, starting with contacting Jeep through the app to have The communication is terrible, and the service is even worse. I took all the appropriate steps, starting with contacting Jeep through the app to have my vehicle towed, yet I was still given false information more than once. Despite following the process correctly, this dealership had my brand-new Jeep for two weeks over a minor issue. I should not have had to pay for anything, yet I was constantly run in circles with no real help. It got so bad that I had to escalate the situation and contact Jeep directly just to get a case manager assigned. The whole experience has made me never want to own a Jeep again. I’m hoping another dealership can change my mind, but this place has completely ruined my confidence in the brand. I have left reviews on multiple platforms so others can see and stay far away. You should be ashamed of how you treat customers. I will never recommend this place to anyone. More
Always willing to help fit my schedule I’m active duty military and very grateful for the help. military and very grateful for the help. More
They been taking care of Bud my grand caravan ever since I purchased him new and after all this time they keep giving us great service and I appreciate that. I purchased him new and after all this time they keep giving us great service and I appreciate that. More
Try to move quickly and accommodate the customers. Customer Service is Great. Lifetime deals work awesome for oil changes, inspections, etc. Customer Service is Great. Lifetime deals work awesome for oil changes, inspections, etc. More
There's no communication,between salesman and buyer. salesman did not tell me anything about the truck. It's been 3 weeks since the sale and still waiting for my vehicle tax that they put on when they sh salesman did not tell me anything about the truck. It's been 3 weeks since the sale and still waiting for my vehicle tax that they put on when they shouldn't. I'm 100 percent veteran. More
They were thorough and efficient. My vehicle was fixed and ready when promised. Highly recommend! My vehicle was fixed and ready when promised. Highly recommend! More