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Southern Dodge Chrysler Jeep Ram FIAT - Service Center

Norfolk, VA

4.1
1,889 Reviews

1,889 Reviews of Southern Dodge Chrysler Jeep Ram FIAT - Service Center

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March 20, 2025

Always a pleasure coming to this dealership, easy and quick!!! Kudos to the southern team!! More

by Deb1564453
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Vanostrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernest Chalkley
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 20, 2025

Had a good experience with this dealership they got me a good deal and bigger car so my daughter would have more space use to be in a two door coupe More

by WIGGINS654
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Dickenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darion
March 20, 2025

Very accomdating. Greeted as soon as i pulled into the bay. Had all information ready and took care of the problem. Great experience! More

by jmquade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Vanderslice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Vanostrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 20, 2025

I’m from Maryland & was broke down in Norfolk. My vehicle was towed to this dealership on a Sunday. I utilized the dropbox & left a msg. The service dept. was on it come Monday morning with identi More

by oneevie1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Vanderslice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Dickenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Vanostrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 20, 2025

Still waiting for a update on my vehicle. Called and left messages but still haven't got a call back. Don't even know what's wrong with the vehicle. They have had my vehicle for over 10+ days More

by dburleson
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Vanostrand
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 20, 2025

Always quick and easy. They are extremely professional and the ride home and pickup next day is next level customer service More

by al.floortoceiling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Vanderslice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Dickenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley More
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 20, 2025

My mother always told me if I don't have anything nice to say, don't say anything at all. This is the best response you're going to get. I will not mention names but I will certainly never purchase from here More

by roadrunner9501
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Haley More
3.0
This rating includes all reviews, with more weight given to recent reviews.
March 15, 2025

I was charged a $225,diagnostic fee when it had already been determined by the road side towing service that the problem was my battery. More

by jdamore2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tina Dickenson
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 15, 2025

Very communicative and let me know all of my options but also didn’t pressure me into purchasing anything I didn’t want to More

by bleigh1996p
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Vanderslice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Dickenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Vanostrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley More
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Winter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernest Chalkley
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2025

They got my car done in a timely fashion everybody was courteous and I would never take my car anywhere else for repairs I just love that dealership More

by RRENS48963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Dickenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Vanostrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley More
5.0
This rating includes all reviews, with more weight given to recent reviews.
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