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Southern Dodge Chrysler Jeep Ram FIAT - Service Center

Norfolk, VA

4.1
1,889 Reviews

1,889 Reviews of Southern Dodge Chrysler Jeep Ram FIAT - Service Center

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March 14, 2025

Great service when I took hy Truck in for yearly inspection. Great waiting room I like the fact it's free Too More

by CONNIEHOLMESDAVIS56@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haylee Fragoso
March 14, 2025

The new upgrades to the building are nice, although it’ll take some getting used to as it is a smaller area. I know I am able to roam around sit in the old area as well so that’s a plus as well. More

by Foedot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley More
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernest Chalkley
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2025

Very friendly nice customer service. Staff very informative and helpful. Been going there for 8 years. More

by richpriester13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley More
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2025

I am always satisfied with the service I get from the military highway facility. Sam Vanderslice is professional and makes sure I am happy. More

by LCWILLS1984
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Vanderslice
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2025

Pleasant staff to work with! Clean facility and nice waiting area. Technicians diagnosed engine problem expeditiously and affected a viable fix. Glad I bought my truck here! More

by jmquade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Vanderslice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Vanostrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2025

Great service and customer care, thanks for everything. You provided for each and every one daily. More

by ESTHERBAIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Vanostrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernest Chalkley
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2025

Here's a suggested rating you could use: --- **Rating: ★☆☆☆☆** I had a very disappointing experience with this dealership. Communication with my senior service manager was seve More

by navymaa76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim Winter
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2025

Sam is helpful and understanding and the rest of the Team is nice& kind.thanks More

by kenya.scott
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Vanderslice
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2025

Tina was great in the end. I brought my truck in for the 67a recall. When I dropped it off the service people did not know anything about the extended warranty on the emissions More

by lisa.guzzardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Dickenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2025

Brought truck in for battery issue only to find out there was an associated issue in the engine compartment that was causing the battery to fail. Katie and technician Mike were very professional in explainin More

by jmquade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Vanostrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
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