Back

Southern Dodge Chrysler Jeep Ram FIAT - Service Center

Norfolk, VA

4.1
2,003 Reviews

2,003 Reviews of Southern Dodge Chrysler Jeep Ram FIAT - Service Center

Sort by
July 31, 2025

Dealership showed negligence toward care to vehicle and inspection. Did not fix customers request. Horrible diagnostic by mechanic More

by os04earnest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Katie Vanostrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2025

This is the best service and parts department in Hampton Roads. I go nowhere else. More

by menendj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Vanderslice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fabrese
July 29, 2025

Car has a outstanding problem and still has not been resolved. They are working the best they can to fix it More

by Roderick Whittaker
Recommend Dealer
Yes
Employees Worked With
Service
July 29, 2025

It was a great experience. She was very knowledgeable and very courteous took care of me in a timely manner. More

by aewpluz4
Recommend Dealer
Yes
Employees Worked With
I don't remember it was a girl in the quick lube
July 29, 2025

Always a great experience and everything is explained Best dealership in the Hampton Roads are More

by Roderick Whittaker
Recommend Dealer
Yes
Employees Worked With
Katie Vanostrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katie Vanostrand
July 29, 2025

Always nice and kind. I trust the work being done to my car is being done well More

by CVITRANORN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Ken
July 28, 2025

Always helpful and gets me in as soon as they can. Diesel service is special, so Tina does a great job. More

by SKIPDAWN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Dickenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2025

The service was quick and efficient. I did not have to wait long for pick-up either. More

by bnesrimes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Dickenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2025

Great as always. Customers reps are very courteous. They do their very best to keep you informed of the status of your car. A big plus is the facility used different More

by frederick44va
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Druin
July 24, 2025

The dealership did not honor our service appt. When I scheduled by phone I made a 10 am appt for a tire patch and a state inspection. They offered, and I confirmed, that I would wait while the wor More

by Tbkessler81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Katie Vanostrand
2.0
This rating includes all reviews, with more weight given to recent reviews.