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Southern Dodge Chrysler Jeep Ram FIAT - Service Center

Norfolk, VA

4.1
1,936 Reviews

1,936 Reviews of Southern Dodge Chrysler Jeep Ram FIAT - Service Center

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June 27, 2025

Southern Dodge Chrysler Jeep Ram Fiat is my favorite dealership because once I came in to get my oil change I noticed they had inspected other parts that could have been a problem for me later if I didn More

by BEEKMANANTONIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Vanderslice
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Dickenson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Vanostrand
3.0
This rating includes all reviews, with more weight given to recent reviews.
Haley More
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Winter
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ernest Chalkley
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Regan
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2025

Good work. Professional people. Clean facilities. Tina in service always helps me and the service is always top-notch. More

by nunez833
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Dickenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2025 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 26, 2025

Excellent service, very professional and knowledgeable, My number one Dealership. I will continue to have my vehicle serviced there, Thanks. More

by GOLDIE48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Vanostrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2025 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 26, 2025

The service was very professional and it was done in a timely manner.. I got there at 0700 am and I was finished at 0915am so I was really pleased. Thank you. More

by david.still94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Vanostrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2025 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 26, 2025

Fast service, courteous, friendly, knowledgeable. I will have all my maintenance at your location. Ty More

by vwbarnes1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Rytter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Vanostrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2025 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 26, 2025

No appointment needed Tina was very helpful and kept me informed of the progress of my services being performed More

by Ccapps1624
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Dickenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2025 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

June 26, 2025

Excellent, didn't had to wait long. Didn't have to wait long and the work done to my car was to my satisfaction More

by SLAMAR222
Recommend Dealer
Yes
June 25, 2025

I appreciate the service but I dropped my car off at 9:30 to pick it up at 1:30 seems a little long for an oil change. Other then that great service and people. More

by GRAGLAND1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
Jun 26, 2025 -

Southern Dodge Chrysler Jeep Ram FIAT responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepdodge.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 25, 2025

The dealership was able to compete all needed and recommend work. However your phone answering service dead ends with no actual agent to customer conversation. More

by maxwelltam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Vanostrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2025 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 24, 2025

The service was very professional and it was done in a timely manner.. I got there around seven thirty am and I was finished at 845am so I was really pleased.Thank you More

by HAIRSHASTYLES1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Maschino
Jun 26, 2025 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

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