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Southern Dodge Chrysler Jeep Ram FIAT - Service Center

Norfolk, VA

4.1
1,915 Reviews

1,915 Reviews of Southern Dodge Chrysler Jeep Ram FIAT - Service Center

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December 04, 2024

I went in for sparkplugs and came out $1,500. 00 in the hole and an electrical problem, that they cannot find. More

by Griffin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sam Vanderslice
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2024

It was 10 calls in to service center for every 1 pick-up, over a 2 day span. More

by craft_mobile
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tina Dickenson
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2024

They gave me a rejection sticker and can't fix my issue until next year. I will be riding around illegal after the 15 days and they will not help me. I have to pay $1200 for a part that they can't promise More

by asterling621
Recommend Dealer
No
Employees Worked With
Katie Vanostrand
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katie Vanostrand
December 02, 2024

It was the 2nd time bringing my vehicle to southern. The first time it was there for two months and never got repaired. The 2nd time it was there the service technician said everything worked fine while More

by Ronald Robinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim Winter
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2024

Did my vehicle safety inspection in an expedited time and treated me as always in a courteous and respectful way. More

by apla57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley More
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2024

Heather was great. Quick service with friendly staff, who really takes care of their clients. More

by Cbaker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather
December 01, 2024

Great service. I don't remember the specific people. In and out in a readonable amount of time. More

by chuck.rodgers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember who I worked with.
November 27, 2024

If I could give this dealership 0 stars I would. They have really poor communication skills and anytime I take my Jeep here to get serviced its always a headache. It really seems like once your warr More

by noelsimpsom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Katie Vanostrand
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 27, 2024

The warranty repairs were done professionally and quickly. Very pleased with the process and attention More

by mbrittan57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Dickenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 27, 2024

The waiting area make time go by fast and the service is always great! Thanks More

by ROBBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danye
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