Southern Dodge Chrysler Jeep Ram FIAT - Service Center
Norfolk, VA
1,910 Reviews of Southern Dodge Chrysler Jeep Ram FIAT - Service Center
I was received in a timely manner, Tina was was very helpful and very pleasant to deal with. helpful and very pleasant to deal with. More
The service manager has a bad attitude and her customer service and communication is horrible. service and communication is horrible. More
Overall a good experience, considering they aren't a Ford dealer. Had some issues getting ford specific parts, but they kept me informed through the process. dealer. Had some issues getting ford specific parts, but they kept me informed through the process. More
Outstanding customer service from the moment I arrived to helping me with my service issue to helping me get transportation to get back to work helping me with my service issue to helping me get transportation to get back to work More
I work with Tina Dickinson and she is the reason I like this dealership and makes each visit a pleasure! this dealership and makes each visit a pleasure! More
I went in for an oil change and it took over 2 hours and 15 mins and when I asked for an update I never got one via text so i had to keep going to the service desk and just kept getting told it's "about to 15 mins and when I asked for an update I never got one via text so i had to keep going to the service desk and just kept getting told it's "about to go in". I know I will never come to the "express lanes" again for an oil change without having an appt booked and confirmed because it took beyond too long More
My experience with Dodge Ram as a whole is wonderful. No hassle as kept there word on oil changes and loo.king after maintenance. Highly recommend others to purchase herei. No hassle as kept there word on oil changes and loo.king after maintenance. Highly recommend others to purchase herei. More
The service department forgot to secure two bolts that held my air intake secure. They also did not put an oil change tag on my windshield that indicated the date that the oil was changed and the mileage held my air intake secure. They also did not put an oil change tag on my windshield that indicated the date that the oil was changed and the mileage and also estimated date and mileage for the next oil change. Katie helped me out by getting the two bolts and the window shield sticker sent to my house. More
well known dealership ,professional service ,close to home,really like the staff ,especially Mike Leonard home,really like the staff ,especially Mike Leonard More