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Southern Dodge Chrysler Jeep Ram FIAT - Service Center

Norfolk, VA

4.1
1,859 Reviews
Call Service Center (757) 855-2277

1,859 Reviews of Southern Dodge Chrysler Jeep Ram FIAT - Service Center

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February 27, 2024

Booked an early morning appointment didn't get vehicle until 1 week later Poor customer service More

by tsnugz
Recommend Dealer
No
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February 27, 2024

Routine maintenance. Staff super helpful and efficient New express waiting area was a welcome surprise More

by xjagmom
Recommend Dealer
Yes
Employees Worked With
Katie Vanostrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katie Vanostrand
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February 27, 2024

Everything was good, except for the paperwork to DMV and the credit union Thank you More

by tjred.0199@gmail.com
Recommend Dealer
Yes
Employees Worked With
Haley More
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Haley More
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February 27, 2024

Haley was great, kept me informed about how the progress of the truck was going More

by Waters12
Recommend Dealer
Yes
Employees Worked With
Haley More
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Haley More
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February 26, 2024

Scheduling was simple and Work was completed quickly and additonal items identified for future visit. More

by mckenzievp8
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Katie Vanostrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katie Vanostrand
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Jul 05, 2024 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

February 24, 2024

He is very nice. Sits at the far left desk. Always smiling and remembers me. More

by rawebber85
Recommend Dealer
Yes
Employees Worked With
Idr
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February 23, 2024

Helpful and efficient Thank you for great service, helpful and efficient. My windshield wipers work much better now. More

by dutch0105
Recommend Dealer
Yes
Employees Worked With
Katie Vanostrand
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Feb 23, 2024 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 23, 2024

The Advisor was nice and friendly and the service for my vehicle was done quickly. More

by ECUNNINGHAM12
Recommend Dealer
Yes
Employees Worked With
Katie Vanostrand
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Feb 23, 2024 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

February 23, 2024

Always top notch work It's always a great experience dealing with sales departments and Tina in service. I trust her with all my vehicles More

by dritter123
Recommend Dealer
Yes
Employees Worked With
Tina Dickerson
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Feb 23, 2024 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

February 23, 2024

Courteous and informative The new wait area is nice. The signage could be a little better. More

by earlc
Recommend Dealer
Yes
Employees Worked With
Sam Vanderslice
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