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Southern Dodge Chrysler Jeep Ram FIAT - Service Center
Norfolk, VA
2,048 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,048 Reviews of Southern Dodge Chrysler Jeep Ram FIAT - Service Center
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November 02, 2023
The employees were very pleasant and extremely helpful throughout the process! They were there to listen and not just sale! throughout the process! They were there to listen and not just sale! More
by REDHEADASH92
Verified Customer
November 01, 2023
I wanted to leave a phenomenal review for Shalie One of the service advisors. And Dave, one of the mechanics. We have had Dave for quite some time working on our vehicles. He is absolutely amazing with his the service advisors. And Dave, one of the mechanics. We have had Dave for quite some time working on our vehicles. He is absolutely amazing with his knowledge and hospitality so on and so forth.Shalie Is one of the friendliest service advisors very easy to work with and definitely has a lot of patience. She also has amazing hospitality. She had gone over and beyond to make everything just right. We have been coming to this dealership for 22 years. Both these southern employees are absolutely amazing. Thank you guys very much. More
by ULRICH4269
Employees Worked With
Dave and Shalie
November 01, 2023
I had my truck in for service, mostly because I could not find my tire and went to the parts department to buy one. Greatly appreciate the parts guy helping me find it and he did not know either, but finall find my tire and went to the parts department to buy one. Greatly appreciate the parts guy helping me find it and he did not know either, but finally found it under the passenger front seat. Great fun for that and they topped off my fluids while there with no charge More
by JBLASS3
Employees Worked With
October 31, 2023
I was pleased in my purchase. The team I dealt with Ricky, Anton, Heather, Jojo, and Todd made my experience fun. I feel as if they're family now. The team I dealt with Ricky, Anton, Heather, Jojo, and Todd made my experience fun. I feel as if they're family now. More
by SONJA.ARRINGTON
October 31, 2023
I was assured that this job would be completed if I brought the vehicle in at 7AM. I got up at 4AM drove the 60-70 miles (130-140 RT) to Southern crossing the Chesapeake Bay Bridge-Tunnel. Tolls+fuel= brought the vehicle in at 7AM. I got up at 4AM drove the 60-70 miles (130-140 RT) to Southern crossing the Chesapeake Bay Bridge-Tunnel. Tolls+fuel=$60-70. I sat around waiting. At about 11AM, I was informed that the job cannot be completed. I warned them before I brought the truck in that it needed a high baydon. Was told they have that covered, The fellow who did my take-in was very pleasant. There's just something very wrong somewhere else in the chain of command. Wouldn't you be upset if you were in my shoes? More
by alaskanaturally
Employees Worked With
Tim
October 30, 2023
I had a great experience at Southern Dodge Chrysler Jeep Ram in Norfolk Virginia. I was a walk-in and service was still fast and my truck is running great!! Ram in Norfolk Virginia. I was a walk-in and service was still fast and my truck is running great!! More
by romelruiz_rr
Employees Worked With
I don’t see my sales person
October 30, 2023
I didn’t go to the dealership. I was only there for maintenance service. Outstanding experience I was only there for maintenance service. Outstanding experience More
by galiceyon
October 28, 2023
Todd was very professional we were in and out quickly. This is truck number three for our company. Southern has been very good to us. We would not go anywhere else. This is truck number three for our company. Southern has been very good to us. We would not go anywhere else. More
by stephanm
Employees Worked With
Other Employees :
Todd Nichols
