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Southern Ford
Newport News, VA
2,745 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Ford is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,745 reviews
July 26, 2024
It was a bit shocking at first about my car, but Stephanie Spangler showed the finest customer service experience. A display of kindness and support. She's a 5 Star✨ Stephanie Spangler showed the finest customer service experience. A display of kindness and support. She's a 5 Star✨ More
by WIN14WW
Verified CustomerEmployees Worked With
July 26, 2024
The service was Top Notch the first time I got a state inspection and didn't have to pay the customer service was awesome I was greeted with a smile and much respect I love Southern Ford inspection and didn't have to pay the customer service was awesome I was greeted with a smile and much respect I love Southern Ford More
by bigo215
Employees Worked With
July 26, 2024
Stephanie was very receptive upon my arrival, she greeted me on which was a very dreadful rainy day. She explained what services I had scheduled and was extremely helpful me on which was a very dreadful rainy day. She explained what services I had scheduled and was extremely helpful More
by ejack6540
Employees Worked With
July 26, 2024
Excellent group of folks. ..highly recommended by a lot of my dear ftoends....jon Conway really cares about his customers ..highly recommended by a lot of my dear ftoends....jon Conway really cares about his customers More
by granfranx4
July 25, 2024
Awesome as always on time and finished in a timely manner very pleased as I expected very pleased as I expected More
by BLACKWELL601
July 25, 2024
Got the original part wrong, but made it right. Kept in contact with me on what was going on. Kept in contact with me on what was going on. More
by cruzn82
July 25, 2024
Excellent service on the commercial truck service side. Eddie Marshall and Querida Williams were excellent. They were friendly and very helpful. Eddie made sure that he investigated to make sure we had the Eddie Marshall and Querida Williams were excellent. They were friendly and very helpful. Eddie made sure that he investigated to make sure we had the correct information. But I just want to say I went to the car service department first because this was my first time receiving service and I didn’t know I was in the wrong service department and the person in that department was very rude and not helpful. He was very unpleasant. More
by Gwltw111trucking
July 25, 2024
Your friendly and caring approach made the process very easy for me. Thank you🙂 very much. easy for me. Thank you🙂 very much. More
by VEREUR56
Employees Worked With
July 24, 2024
Since I got my truck I have taken it to them for all my truck need. Friendly staff and they get me in and out. So thank you for keeping me safe on the road. truck need. Friendly staff and they get me in and out. So thank you for keeping me safe on the road. More
by mr.soliver37
Employees Worked With
JON CONWAY
July 24, 2024
They surprised me and had my truck ready in less than a hour. So far they have been fast and accurate. hour. So far they have been fast and accurate. More
by MarloweKatt
