Southern Ford

Hall Ford participated in the USAA Car Buying service which is how we ended up in Newport News. However, it was a GREAT experience. We purchased our new 2011 Ford Expedition from Gregory Kohlenhoefer. which is how we ended up in Newport News. However, it was a GREAT experience. We purchased our new 2011 Ford Expedition from Gregory Kohlenhoefer. They had the vehicle we requested via USAA but then it sold during the time we were "debating" the purchase of a new vehicle. Once we made the decision to purchase, Greg located another vehicle that met our specs and had it at dealership and ready for our inspection within 3 days. He knew we were on a tight time line since my husband would only be home for his 2 weeks of R&R. I highly recommend Hall Ford and Greg. A great buying experience. More

I have bought 3 other Ford vehicles from Hall Ford. It is an outstanding dealership with forthright management that is full disclosure. For me a vehicle purchase is all about the price/product comparison for an outstanding dealership with forthright management that is full disclosure. For me a vehicle purchase is all about the price/product comparison for a full value. I educate myself prior to shopping for a vehicle and measure each vehicles style, included features and price PRIOR to making a dealership visit. Based on such, I have a low tolerance for "being sold" but rather look for a partnership in the evaluation, no pressure where they really do want you to make the right purchase for you and your family - That is what I found at Hall Ford each and everytime. Chris, our salesman, was not pushy and was more concerned with our needs than selling us - that impressed me. I have been driving Ford vehicles for nearly 15 years and have proven they are tough and dependable vehicles. Ford has proven that they stand behind thier product and care about thier customers. I recommend Hall Ford and Chris Cuthberston to assist anyone with a future vehicle need as they have EARNED the business. More

I was not the easiest customer. I knew what I wanted and would not settle. Chris worked very hard as did his co-workers to find the Edge I wanted! It was a great experience! Chris was awsome! I will rec would not settle. Chris worked very hard as did his co-workers to find the Edge I wanted! It was a great experience! Chris was awsome! I will recommend Chris Cuthbertson and Hall Ford! Thank you! More

I was in the market for a new full size pick-up and had visited most of the dealerships in the area. One thing I liked about Hall is that they display the bottom line price on their vehicles, which allowe visited most of the dealerships in the area. One thing I liked about Hall is that they display the bottom line price on their vehicles, which allowed me to quickly determine whether it fit my budget. Once I started the purchasing process everyone was courteous and professional. I felt they gave me a fair price on my trade-in and explored all discount options to find the truck that was the best value for my situation. I look forward to working with Hall in the future as I have decided to have my service performed there as well. Great experience! More

I have wanted a Ford Edge ever since they came out! They were not in our price range back then, so we waited till we could afford one. We shopped around till we found this one. The salesman (Isa) was very f were not in our price range back then, so we waited till we could afford one. We shopped around till we found this one. The salesman (Isa) was very friendly and helpful. Kyle made it very easy to understand all the financial things and very friendly. Overall it is a great dealership. More

We purchased a 20011 F-350 and had such a great experience that we went back two days later and purchased a Fusion. We had considered Hall Hundai down the street for the car purchase but the custo experience that we went back two days later and purchased a Fusion. We had considered Hall Hundai down the street for the car purchase but the customer service was not on the same level as Hall Ford. More

The customer service was so great that my husband and I returned to buy a second vehicle. I would highly recommend this dealership to family and friends and even strangers. The experience was wonderful f returned to buy a second vehicle. I would highly recommend this dealership to family and friends and even strangers. The experience was wonderful from the time I walked in the dealership to the signing of the paperwork. They are very customer service focused and professional but yet personable. Everyone at the dealership to include the service technicians were friendly and professional. I have never worked with a group of individuals whereby it seems that everyone enjoyed their job and worked as a team. Mr. McDonald is an exceptional Manager and has much to be proud of in working with such a great group of people. My husband and I have already discussed that we will be purchasing future vehicles from this dealership when the time warrants. Thank you Hall Ford for such an awesome experience! More

The service was excellent as usual. this is the third car purchased there.we love hall ford. we are committed to them. they are great.i knew we could count on the people at hall ford. they service our vehicl purchased there.we love hall ford. we are committed to them. they are great.i knew we could count on the people at hall ford. they service our vehicle,and keep us up on what needed to be don to keep our vehicle in good condition.I reccommended it to a friend who also has a car from hall. so keep up the good work. i know we will purchase our next car there. More

I will recommend this Dealership to everyone. The whole experience was awsome from the time I contacted them on line through their dealership until I walked out the door with my brand new 2010 Mustang GT. experience was awsome from the time I contacted them on line through their dealership until I walked out the door with my brand new 2010 Mustang GT. I have since returned to purchase louvers for my side back windows and the experience was wonderful. I can honestly say from the sales all the way to the service and body department this dealership has got it down. They have highly experienced employees working at Hall Ford and all of them are very professional and personable. I will never forget this experience. I was truly impressed and brag on them all the time. So, thank you Hall and Mr. Cardwell for taking such good care of me. I am sure your dealership will be blessed with many return customers and new customers because of how well you take care of each of your customers in the way a customer should be treated. I want to also give a thumbs up to Sarah Moore who is my Service Manager. Her and her team are very well trained and very helpful when your car needs service. So again, I thank you all for a job well done. I love my Mustang and I love you guys for getting me into such a beautiful car. The compliments keep coming on how beautiful the car is and the compliments keep going out on how awsome your dealership is. YOU All ARE THE BEST!! More

Best car buying experience I have ever had. Very smooth and friendly purchase, no hassles, no gimmicks, just straight forward up front sales team. Answered all of my questions and went above and beyond wh and friendly purchase, no hassles, no gimmicks, just straight forward up front sales team. Answered all of my questions and went above and beyond what was required. I had a pretty good idea what I wanted before I stepped on the lot. Nat met me at the door and was very helpful in answering all of my questions and Dan was very interactive and helpful. I found the car that I wanted and during the actual finance/purchasing part of the transaction, Kyle was great as well, he showed me all of the options and programs available to me and allowed me to make my own decisions without any pressure. I will definately be making my next vehicle purchase as Hall Ford. Thanks for the awesome service and truly comfortable car buying experience. More