Southern Ford

I had a very positive experience with Hall Ford of Newport News. The staff was very professional and made an effort to complete a sales transaction in a reasonable amount of time. The offer for my t Newport News. The staff was very professional and made an effort to complete a sales transaction in a reasonable amount of time. The offer for my trade on my first visit was not acceptable to me. A couple of days later I was called with an offer that both parties could live with. The 2010 EDGE that I purchased was in stock and had most of the features that I wanted on my new vehicle. When I arrived at the dealership to complete the transaction, the vehicle was ready for me to drive away. I would recommend Hall Ford as a dealership worth visiting when you are ready to purchase your next car. More

The dealership was great i bought my truck and the engine light came on so they fixed it and didnt charge me at all for the catalac converter plus they were great on fixin it and makin sure the time was good light came on so they fixed it and didnt charge me at all for the catalac converter plus they were great on fixin it and makin sure the time was good for me and to help me out in any way possible More

The ladies at Hall Ford are wonderful! They were very helpful, friendly, organized and professional. Hall Ford is a great place to do business with and I know that Hall is lucky to have these dedicated helpful, friendly, organized and professional. Hall Ford is a great place to do business with and I know that Hall is lucky to have these dedicated employees. I would and do recommend Hall to everyone I know. More

Jimmie provided straight forward information in the deal. The car was exceptionally priced which eliminated insulting haggling. The finance manager (Cameron) was professional and found additional financing The car was exceptionally priced which eliminated insulting haggling. The finance manager (Cameron) was professional and found additional financing the next business day at a lower interest rate. The optional coverage for exterior and interior were priced faily. The maintenance coverage was also price competively. My trade was valued at a fair price which eliminated haggling. Jimmie was professional every step on the car purchase process. More

I cannot say enough positive things about the tree of them! They were friendly, had wonderful attitudes and made the car buying experience great. "Bert and Ernie" as Jim called them, made sure I had what them! They were friendly, had wonderful attitudes and made the car buying experience great. "Bert and Ernie" as Jim called them, made sure I had what I needed to finish the financing and Jim made sure that experience was kept personal. I will be back again to buy my next car! More

I had a coupon for 39.99. The price on the coupon was not the price I paid for the service. They charged regular price then deducted the coupon. If that is the way that it suppose to be then it should not the price I paid for the service. They charged regular price then deducted the coupon. If that is the way that it suppose to be then it should be noted on the coupon. Otherwise I would have went another way with the service to my vechile. At least the most options for the best price available. Just make sure that the coupon states exactly what you are actually getting for your money. More

I was in the dealership to have keys cut and programmed. Katie was very helpful and attentive. She made sure that everything was handled and even informed us of the shuttle that was available for us to use Katie was very helpful and attentive. She made sure that everything was handled and even informed us of the shuttle that was available for us to use because our wait was going to be longer than we had thought it was going to be. More

My last four cars have been bought at Hall Ford. I've had the opportunity to live and buy cars in many states and I can say without reservation that Hall Ford, led by Mark "Cropduster" Sands, is the best dea the opportunity to live and buy cars in many states and I can say without reservation that Hall Ford, led by Mark "Cropduster" Sands, is the best dealership I've done business with. Exceptional customer service...start to finish. More

My wife and I drove to Hall Ford from Hampton to test drive the Ford Escape. The sale price was clearly listed on the windshield and was way below what I expected based on the reasearch I had done on th drive the Ford Escape. The sale price was clearly listed on the windshield and was way below what I expected based on the reasearch I had done on the internet, not to mention what the other dealerships listed. Our salesman was very friendly and went well beyond the sale by helping my wife sync her phone to the microsoft sync sytem after the sale was complete. I went into the dealership expecting to haggle over price and trade-in, but Hall Ford came in below the price I was willing to pay based on the research I had done on the internet. The trade value was more than I was expecting based on Kelly's Blue Book. Tack on Ford's low apr for financing and all we had to do was sign papers. We love the new Escape and based on the experience we had at Hall Ford we will certainly purchase our next Ford at Hall. More

i was impressed from start to finish. i asked for a quote on the internet late saturday night and received an e-mail on what they could do for me plus a phone call early sunday morning (9:30). i was t quote on the internet late saturday night and received an e-mail on what they could do for me plus a phone call early sunday morning (9:30). i was told that someone would contact me on monday and sure enough they did. i was informed that the vehicle i wanted was not on the lot and that they will contact other dealers to get exactly what i wanted at no added cost to me. chris vandenheede and daniel nance made every effort to secure the exact vehicle but unfortunately no one had that color. they kept me informed every step of the way so i didn't have to go and wait while they were looking. i gave them a fallback position and they kept looking for what i wanted. in the end, they found what i wanted. the dealership honored all promotions and the paperwork was painless. i definitely recommend going to thid dealership. More