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Southern Ford
Newport News, VA
2,557 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Ford is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,557 reviews
October 24, 2023
This was my first visit after leaving my previous dealer for unethical service work and poor quality. Southern was great! Allen was my service representative and took great care of my vehicle. The waiting a for unethical service work and poor quality. Southern was great! Allen was my service representative and took great care of my vehicle. The waiting area had free hot and cold beverages, a business area for telework and a lounge with television. Do yourself a favor and check them out. More
by Keith H.
Verified CustomerEmployees Worked With
ALLEN HARTMAN
October 24, 2023
Service was excellent. I arrived on time for a 1015am appointment. I was greeted once I stepped out of my truck. The young lady got checked in and I had a set in custome I arrived on time for a 1015am appointment. I was greeted once I stepped out of my truck. The young lady got checked in and I had a set in customer lounge. With no more 30 to 45 minutes I was finished and on my way. More
by MLENNON1976
Employees Worked With
October 24, 2023
All the staff were pleasant and professional. My appointment began promptly and I was out the door very quickly. Very proficient.. My appointment began promptly and I was out the door very quickly. Very proficient.. More
by smccloud2
Employees Worked With
October 23, 2023
I have had a great experience with Byron, Josh, Joe and Sam! Process was very quick and convenient! Thanks Guys! Sam! Process was very quick and convenient! Thanks Guys! More
by sissy080972
October 22, 2023
The service center always impresses me thay get things dune and service wright up are exceptional dune and service wright up are exceptional More
by PTSDRGN
Employees Worked With
October 21, 2023
Have been coming to Hall Ford for years, absolutely love Stephanie! Even with the changes, seeing her is a reminder of what keeps me here, excellent customer service! Stephanie! Even with the changes, seeing her is a reminder of what keeps me here, excellent customer service! More
by TARHEELWATCH
Employees Worked With
October 14, 2023
Ciera made the process very smooth and painless. She made sure they were able to meet our budget and needs. We would absolutely work with her and southern ford again. She made sure they were able to meet our budget and needs. We would absolutely work with her and southern ford again. More
by nathanmonsma
Employees Worked With
Ciera
September 27, 2023
Dakota Booth and the dearship team are OUTSTANDING! Awesome customer service and people oriented. I wouldn't buy from anywhere else. Awesome customer service and people oriented. I wouldn't buy from anywhere else. More
by cw02japan
Employees Worked With
Dakota booth, Josh Cobb, Chris Vendenheede
