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Southern Ford
Newport News, VA
3,221 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Ford is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,221 reviews
April 25, 2026
Rob provided great service. Thanks, Rob! I liked the new changes in the Service Department. Thanks, Rob! I liked the new changes in the Service Department. More
by dpais25445
Verified Customer
April 24, 2026
Very friendly and knowledgeable experience. All answers and solutions and warranties verified Thanks for the service All answers and solutions and warranties verified Thanks for the service More
by VOLS992000
April 24, 2026
Steph has a great way about her she is very efficient and friendly. She updates on when the car will be ready. and friendly. She updates on when the car will be ready. More
by alzee
Employees Worked With
April 23, 2026
Stephanie was a pleasure to work with and I have requested she be my service liaison from now on. requested she be my service liaison from now on. More
by SAMANTHALYNN4
April 23, 2026
Quick and reliable service. Service personnel were very helpful and courteous. All services were completed as requested. Service personnel were very helpful and courteous. All services were completed as requested. More
by OBONEIS
Employees Worked With
April 22, 2026
Great people. Sales, service and everyone. Friendly atmosphere. Really good coffee. Everyone was also concerned about how you were doing while waiting. Sales, service and everyone. Friendly atmosphere. Really good coffee. Everyone was also concerned about how you were doing while waiting. More
by timgoogin80
April 21, 2026
Responsive and professional They were very very responsive and professional when I spoke in the phone to them regarding service responsive and professional when I spoke in the phone to them regarding service More
by heidimary1301
April 21, 2026
Fast and efficient. My experience was fast and efficient, Mr Johnson had me out sooner than I thought I was going to be. My experience was fast and efficient, Mr Johnson had me out sooner than I thought I was going to be. More
by MYCHAEL.2001
April 21, 2026
Southern Ford always provides quick and efficient service. I like the video where the tech shows you what is going on with your vehicle. Definitely will be coming back. service. I like the video where the tech shows you what is going on with your vehicle. Definitely will be coming back. More
by tluther1971
