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Southern Ford
Newport News, VA
3,458 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Ford is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,458 reviews
Verified Customer
July 03, 2026
Great service at this dealership. I only deal with Miss Stephanie Spangler. She always has time for me. She understands my vehicle needs. She gets me scheduled and serviced in great t I only deal with Miss Stephanie Spangler. She always has time for me. She understands my vehicle needs. She gets me scheduled and serviced in great time. She’s the best service representative on the floor. More
by anthony.anaya90
Employees Worked With
July 02, 2026
I deal with Southern Ford because of Manny. Manny's knowledge of Ford vehicles and his ability to satisfy his customers is unsurpassed. Also, Jonathan Shaeeer is a great customer service repre Manny's knowledge of Ford vehicles and his ability to satisfy his customers is unsurpassed. Also, Jonathan Shaeeer is a great customer service representative. He is the only one that I will be working with in the future. More
by VAREDDRUMMER
July 02, 2026
I came in without an appointment and got me in right away. Appreciated it very much. away. Appreciated it very much. More
by MRAGANS
July 02, 2026
Great customer service. The best customer service. Very helpful and friendly.professional customer service. I would definitely return back.. The best customer service. Very helpful and friendly.professional customer service. I would definitely return back.. More
by Sbm83447
Employees Worked With
Robert Johnson
July 02, 2026
Mr. Shaffer was very professional and provided clarity to all my questions. I was assisted from the time I walked in until the service was completed. Everyone had great attitudes and friendly smiles which is all my questions. I was assisted from the time I walked in until the service was completed. Everyone had great attitudes and friendly smiles which is very appreciated when your car wants to have a bad day! More
by izayah1013
July 01, 2026
Jonathan was top notch he is a great asset to your company He is awesome company He is awesome More
by bharv
July 01, 2026
Have used Southern Ford (previously Hall Ford) for over 13 years for all vehicle services. Excellent customer care and quality service. 13 years for all vehicle services. Excellent customer care and quality service. More
by Taegudad
July 01, 2026
Brought my car in for some work that was needed They were able to tell me pretty quickly what I was gonna need how much it would cost and when they could do it. Have my car back within a few days Problem sol able to tell me pretty quickly what I was gonna need how much it would cost and when they could do it. Have my car back within a few days Problem solved Thank you More
by BJHERNA1963
