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Southern Ford
Newport News, VA
2,501 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Ford is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,501 reviews
May 01, 2025
Rep went above and beyond to listen. He researched and worked with the team to address my concern. It wasn't the perfect solution but was acceptable to me at a fair price. Robert was gre He researched and worked with the team to address my concern. It wasn't the perfect solution but was acceptable to me at a fair price. Robert was great! More
by Fordhead
May 01, 2025
They took care of business with just a few minor challenges. Good customer service. They also provided transportation when my service was completed challenges. Good customer service. They also provided transportation when my service was completed More
by saucesnsuchbyryan
May 01, 2025
Stephanie was great hoe ever I have had an issue since my last service that was never resolved and when I booked this appointment it was overlooked as well. I discussed it with Stephanie and she set another last service that was never resolved and when I booked this appointment it was overlooked as well. I discussed it with Stephanie and she set another appointment for me just for that so hopefully it can be taken care of afterwards. I have confidence in Stephanie she showed concern and care for my situation. More
by bharv
May 01, 2025
Stephanie Spangler is the primary reason I support Southern Ford. She is the embodiment of customer service, kindness, and knowledge. And she is a good person! Deacon Dan Johnson Southern Ford. She is the embodiment of customer service, kindness, and knowledge. And she is a good person! Deacon Dan Johnson More
by Deacon Dan
April 30, 2025
Stephanie made every thing so easy for me to check in and check out. I will continue good there for all my automotive work. It was a very nice waiting room and everyone was very friendly check out. I will continue good there for all my automotive work. It was a very nice waiting room and everyone was very friendly More
by alzee
Verified CustomerEmployees Worked With
April 30, 2025
Service was professional, friendly and efficient. I waited for my car in the comfortable waiting area. Would definitely recommend. I waited for my car in the comfortable waiting area. Would definitely recommend. More
by d.shelton
Employees Worked With
April 30, 2025
Stephanie always is pleasant and goes above and beyond what is expected. She makes the visit enjoyable. what is expected. She makes the visit enjoyable. More
by PTI
Employees Worked With
April 28, 2025
They are all very helpful here at Southern Ford. Everyone is extremely welcoming, you can tell how much they all care about the customer’s experience! Sam was my salesman, he did a great job. We hav Everyone is extremely welcoming, you can tell how much they all care about the customer’s experience! Sam was my salesman, he did a great job. We have bought 3 trucks from him and couldn’t be happier. More
by brettmathis23
April 27, 2025
They look out for you They got financed at best rate gave a fair trade for my car a fair trade for my car More
by mike.james7893
April 26, 2025
A recall update for my 2023 F350 rear camera was completed professionally by Southern Ford technician. completed professionally by Southern Ford technician. More
by Hillard Deborah and cedric
Employees Worked With
