Southern Ford

Stephanie continues to display outstanding customer service every time I bring my vehicle in for service. service every time I bring my vehicle in for service. More

We love Southern Ford and this is our 3rd purchase from them. We have not had a bad experience or sales person yet. I also referred my best friend who bought a car from there too. Keep up the good work. Y them. We have not had a bad experience or sales person yet. I also referred my best friend who bought a car from there too. Keep up the good work. You always match other dealerships and have given us exactly what we needed to trade or buy out right. My husband is a tough person to impress and he fully trust Southern with his car needs. I’ve had 2 Ford Explorers and now own a 2024 Bronco. More

Service department is top notch Trustworthy and polite. .and keep you in the loop for what needs to be done .and keep you in the loop for what needs to be done More

Professional, friendly, accommodating, and pretty quick service. Every time I go there to get my car serviced, I always have a pleasant experience. service. Every time I go there to get my car serviced, I always have a pleasant experience. More

Awesome service very productive and friendly totally awesome service i would and will use again awesome service i would and will use again More

Communication was lacking. Seemed to be inexperienced technicians as they could not recognize faulty cam phasers. Initial report was the were no abnormal sounds. Vehicle was in Seemed to be inexperienced technicians as they could not recognize faulty cam phasers. Initial report was the were no abnormal sounds. Vehicle was in shop for almost 4 weeks while the same repair on my expedition previously only took 3 days. Workmanship resulted in the Engine Control system has detected a misalignment between the engines internal components which required additional rework and more time in the shop. More

Great customer service and professionalism by Alicia. Definitely plan on getting my vehicle le serviced by Southern Ford again. Definitely plan on getting my vehicle le serviced by Southern Ford again. More

No body answer the phone in the Service department ? ? . Kevin was out sick and I had no way of finding out my status on vehicle. Only found the next day Which meant 2 day of not knowing details of my ve ? . Kevin was out sick and I had no way of finding out my status on vehicle. Only found the next day Which meant 2 day of not knowing details of my vehicle . Kevin should had someone notify me. The mechanic couldn't find the issues i was concerned about. After 4 days no vehicle he told the thermostat in the grill was replaced and said I was good to go. At the last minute was recalled saying it was still not working and wanted to trace the wiring harness. At that point was so mad ?? and questioning Kevin trying to resolve the problem he was just rude . I came and picked up my car and paid for a part that did resolve the problem Now my engine light comes on and says low engine coolant when it is full. Kevin didn't volunteer the thermostat wasn't working after it was replaced. I had to ask him. As I was waiting to check out he was not there and I heard a employee say they avoid him if possible. Also my Uber ride went to the wrong address and was canceled on me to get my car . I have bought 2 cars from your location. I will never own a Ford again . More

Fast, friendly and fair. Had them look at a couple other issues and they were very helpfull Had them look at a couple other issues and they were very helpfull More

They were polite and the service was very prompt They waiting are was comfortable and the coffee was great waiting are was comfortable and the coffee was great More