1,934 Reviews of Southern Ford - Service Center
I was able to get a prompt appointment for a state inspection and oil change. I can always count on my service advisor Stephanie to take care of my service needs and recommend other services I may nee inspection and oil change. I can always count on my service advisor Stephanie to take care of my service needs and recommend other services I may need in the future. She keeps me informed of any issues that may come up during my service. Thank you Stephanie More
Excellent customer service! Thank you very much getting the service done sooner than expected time. Thank you very much getting the service done sooner than expected time. More
They took care of my concern that I had with my vehicle. Mr. Warren listened to my concern and also took the time to listen to the recording of it. He was very professional and didn't display any negative o Mr. Warren listened to my concern and also took the time to listen to the recording of it. He was very professional and didn't display any negative or rude behavior towards customers. More
They ran my credit with misleading information. they like to do a bunch of “oh I didn’t say that he said that” a lot of passing the buck.when I went into the finance office the guy started playing they like to do a bunch of “oh I didn’t say that he said that” a lot of passing the buck.when I went into the finance office the guy started playing around with the numbers more for their truck less for my trade.claiming he is only moving numbers around but it was bull crap they know what we agreed upon.so I can’t give them a good review. My original review on google was before I went into the finance office.. And if they don’t believe me, they can look at their video where I spoke up when he first handed the papers out for me to sign More
Since switching to southern definitely is less organized. Jon Conway tried to make the best of the experience for me but techs took 2 hours to service for an oil change and the floor mat was completely dirty Jon Conway tried to make the best of the experience for me but techs took 2 hours to service for an oil change and the floor mat was completely dirty. I didn't receive my car in the condition I brought it in. More
Very good group of guys, thanks for all your help and attention to details, you will definitely see us again, attention to details, you will definitely see us again, More
Stephanie is the greatest! She treats me like family, and has earned my trust and gratitude for how well she has taken care of me over the years. She treats me like family, and has earned my trust and gratitude for how well she has taken care of me over the years. More