1,935 Reviews of Southern Ford - Service Center
Stephanie is the greatest! She treats me like family, and has earned my trust and gratitude for how well she has taken care of me over the years. She treats me like family, and has earned my trust and gratitude for how well she has taken care of me over the years. More
It’s a good dealership Stephanie was awesome. Can’t say I liked the cost of my repairs, I do love my truck Can’t say I liked the cost of my repairs, I do love my truck More
I love the customer service and the way they take care of me. Amazing job me. Amazing job More
Fast friendly service. That's what I expect from this dealership and that's what I get. That's what I expect from this dealership and that's what I get. More
Having Stephanie Spangler as our service representative is always a 10+ Always feel comfortable and safe with the service. is always a 10+ Always feel comfortable and safe with the service. More
2 things concern me about the service I received. The work performed is listed incorrectly in my Blue Oval service history. It indicates that work was done to my HVAC system which is not correct and The work performed is listed incorrectly in my Blue Oval service history. It indicates that work was done to my HVAC system which is not correct and does not list the work actually performed. The other concern is that my car now rattles somewhat when I go over rough surfaces. More
They were very professional and courteous. I really appreciate the text updates as I waited. I really appreciate the text updates as I waited. More
Was charged over $100 for a oil change, I never paid for oil changes my car came with a package when I purchased it. Also had rewards points and was told that I could no longer use also had a coupon on my a oil changes my car came with a package when I purchased it. Also had rewards points and was told that I could no longer use also had a coupon on my account called the works and wasn't allowed to use that either More
Thank you for fitting us in the schedule so quickly. I used the chat and got a call. I used the chat and got a call. More
It seemed to take too long for just a state inspection. After over a 2 hour wait I went up to the counter to ask when the truck would be ready. I gave my name to man at the counter and after fumbling thro After over a 2 hour wait I went up to the counter to ask when the truck would be ready. I gave my name to man at the counter and after fumbling through some papers there was our slip. So the truck had been finished but paperwork continued to hold us up. More