Southern Ford - Service Center

It took way too long for a state inspection with an appointment. I waited over 1 1/2 hours, then I was given a list of recommendation's to be added to the state inspection. I chose to have 2 filters appointment. I waited over 1 1/2 hours, then I was given a list of recommendation's to be added to the state inspection. I chose to have 2 filters, Cabin and Engine changed. I asked how much longer, was told 15 minutes… 30 minutes later i was call. More

Took care of my needs and questions. Stephanie is an outstanding representative and takes care of people. Stephanie is an outstanding representative and takes care of people. More

Stephanie remains in communication to advise issues or concerns with my vehicle. Her professionalism is great. I continue to patronize the dealership due to Stephanie as my service provider concerns with my vehicle. Her professionalism is great. I continue to patronize the dealership due to Stephanie as my service provider More

Very friendly staff. Comfortable waiting area. Enjoyed some free hot tea while I waited for my oil change. Comfortable waiting area. Enjoyed some free hot tea while I waited for my oil change. More

Being a previous buyer at that dealership, it was comforting to see the customer service is still great and best of all, Not Pushy! I would recommend them to those shopping for a vehicle. comforting to see the customer service is still great and best of all, Not Pushy! I would recommend them to those shopping for a vehicle. More

Alisha was a pleasure to work with , one of the best I e experienced period experienced period More

Ms. Stephanie Spangler is the reason that I choose this dealership to service my car. Her professionalism, courtesy and concern are exceptional and makes me feel like part of the family and not just a bank dealership to service my car. Her professionalism, courtesy and concern are exceptional and makes me feel like part of the family and not just a bank account. Thank you, Stephanie! Regards, Sarah Green More

They really looked out for me on my state inspection when we got the dates and time mixed up. They took care of me when I was a week early. They went beyond to help me so I wouldn’t have to take more time of we got the dates and time mixed up. They took care of me when I was a week early. They went beyond to help me so I wouldn’t have to take more time off work. More

The staff is great. The prices, however are a bit much. Pretty much anything you need done starts at $200 doesn’t seem reasonable at all. The prices, however are a bit much. Pretty much anything you need done starts at $200 doesn’t seem reasonable at all. More

Would like to receive more updates to the status of the work. My truck was there for extended service work. My truck was there for extended service More