Southern Ford - Service Center

The service department is as close to perfect a service department can be. They are very welcoming for non scheduled services, such as an oil change, etc. Kind, and consider technician teams keep your cust department can be. They are very welcoming for non scheduled services, such as an oil change, etc. Kind, and consider technician teams keep your customers informed. The coffee station helps. Clean customer bathroom helps. Good folks like Alicia , Jeff keep it going. More

Very professional and they took care of the situation with no problems I loved the service I received with no problems I loved the service I received More

Stephanie was so helpful and efficient. She understood my concerns and addressed them very well. She was able to get my car serviced a lot faster than I expected considering how busy it was She understood my concerns and addressed them very well. She was able to get my car serviced a lot faster than I expected considering how busy it was when I came in with an oil leak. She was friendly and I would seek Stephanie out again in the service department. More

Southern exceeded my expectations servicing my truck. They went the extra mile, and I really appreciate their attentiveness to detail. They went the extra mile, and I really appreciate their attentiveness to detail. More

It was a quick state inspection, with no issues. I received the appointment quickly when I called I received the appointment quickly when I called More

The customer service is excellent. It is always easy to reach the team and get an update on the status of my car. It is always easy to reach the team and get an update on the status of my car. More

Worst service ever. No one answers the phone; there is a lack of communication and very disorganized messaging, for starters. Also, the valve cover is still leaking afte No one answers the phone; there is a lack of communication and very disorganized messaging, for starters. Also, the valve cover is still leaking after the second replacement. I paid for a tune-up, and the truck is still misfiring. There is no QA at all. I will stop bringing trucks in. I am going to give you one last attempt to make things right; if not, I will never bring any vehicle there again. More

People at the dealership were very friendly very honest very hard working to get me into my truck that I purchased very hard working to get me into my truck that I purchased More

Friendly. Attentive. Clear explanations. Thorough. Clean waiting rooms. And comfortable. Clear paperwork. Reasonable wait time. Easy to set appointments. Reaso Attentive. Clear explanations. Thorough. Clean waiting rooms. And comfortable. Clear paperwork. Reasonable wait time. Easy to set appointments. Reasonable cost. More

Great service. friendly people. very knowledge. clayton is the best! can’t wait to buy another car there. friendly people. very knowledge. clayton is the best! can’t wait to buy another car there. More