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2,036 Reviews of Southern Ford - Service Center
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June 18, 2025
It took for hours to do an oil change then couldn't print out the multi point check list so I can see if it was done and what issues needed to be resolved if any. Also if the multiple point inspection was do out the multi point check list so I can see if it was done and what issues needed to be resolved if any. Also if the multiple point inspection was done then why did anyone not see that my back rotors needed to be replaced. Unacceptable work More
by dzamora1983.dz
Verified Customer
June 18, 2025
The service rep was helpful and completely satisfied our needs. We are happy with this dealership. needs. We are happy with this dealership. More
by Oglesby2000
June 17, 2025
Service center personnel are friendly seem very organized. More space is needed on the lot for vehicles to drive to and from service. organized. More space is needed on the lot for vehicles to drive to and from service. More
by STEVEANDBETTYCARR
Employees Worked With
June 16, 2025
Mrs. Stephanie Spangler was absolutely amazing. She provided an estimate and was able to get me scheduled as early as 2 weeks. The wait time was almost spot on and she was very attentive. By far one of provided an estimate and was able to get me scheduled as early as 2 weeks. The wait time was almost spot on and she was very attentive. By far one of the best customer service experiences I’ve had with Ford. I’ll definitely return if and when I have service related needs from Ford. Thank you again Mrs. Stephanie for everything! More
by mariahjeynae
June 15, 2025
Kept me in the loop throughout the repairs. I also appreciated the fact they kept my car inside over night, both due to the weather and due to the amount of care that has gone into this vehicle I also appreciated the fact they kept my car inside over night, both due to the weather and due to the amount of care that has gone into this vehicle. More
by TYSONF15
June 15, 2025
Excellent Service Department and attentive service personnel.who listen to the customer. Service technicians are also spot on. personnel.who listen to the customer. Service technicians are also spot on. More
by COFFEYBEAN
June 15, 2025
Scheduled the appointment with the MyFord app, dropped it off before the shop opened and got a text to come pick it up before noon. off before the shop opened and got a text to come pick it up before noon. More
by jvlch98
Employees Worked With
June 15, 2025
The service was completed in a timely fashion. They also have better pricing than the Chevy dealership I used to go to, so I bring my Chevy there also for routine maintenance. They also have better pricing than the Chevy dealership I used to go to, so I bring my Chevy there also for routine maintenance. More
by rolopz
June 14, 2025
Out 6 employees i waited for Jennifer to take care of me. No other client or associate on the phone at the time of vehicle pick up. Understand that the far left lady never takes care of clients but the other No other client or associate on the phone at the time of vehicle pick up. Understand that the far left lady never takes care of clients but the other associates could help me and not make me wait for Jennifer. She was very busy on the phone. More
by PRCAN100
Employees Worked With
Dont know names didnt care after ignoring me
June 14, 2025
They have an exceptional staff ready to help going above and beyond the call of duty ensuring their customers get exactly what the need. and beyond the call of duty ensuring their customers get exactly what the need. More
by LIONSB70
