Southern Ford - Service Center

Dealership was attentive and very helpful. Follow up with the updates on my vehicle was prompt and excellent. Follow up with the updates on my vehicle was prompt and excellent. More

Arrived before my appointment time, had to wait a bit for someone help me. Arranged to have car serviced per appointment made. They kept the car 6 hrs and did not let me know if it was finished or not I call someone help me. Arranged to have car serviced per appointment made. They kept the car 6 hrs and did not let me know if it was finished or not I called for 1 hrs and 15 minutes and couldn't reach anyone. I finally called sales and someone went back to find out what was going on. Finally I was told that my car had been finished, and could come get it. Said I wasn't able to reach them because the guy was on the phone. Giving the impression that he was the only one allowed to speak to people. I don't feel that they are respectful of my time. Just because I leave my car because I don't want to wait, doesn't mean you should ignore my appointment and take all day to do so little. There were at least 3 people in total at the desks, looks like someone could answer a phone and communicate with a customer. I didn't go back to the dealership I bought my car from due to poor service, I was hoping for better here. More

Southern Ford is always reliable. Just speaking to the service department, they seem like more of a family than co-workers. You can tell they love what they do and that shows in their Just speaking to the service department, they seem like more of a family than co-workers. You can tell they love what they do and that shows in their service to the customer. More

It's aight, nothing too cool or sweet. My service experience was really really really really okay. My service experience was really really really really okay. More

I was thankful that the service technician was able to diagnose my problem in a timely manner. I was quoted $199 to diagnose the problem and was quoted for the repair. Every service company that I ever de diagnose my problem in a timely manner. I was quoted $199 to diagnose the problem and was quoted for the repair. Every service company that I ever dealt with waivers the diagnostic fee if you have them do that repair but not you. I know, because I was in the service business. So I was surprised when the diagnostic fee not waivered More

Dealership was great, didn't have an appointment but still got me in Excellent service, great experience still got me in Excellent service, great experience More

Service department at southern ford is awesome. Don’t trust anyone else with my vehicles Don’t trust anyone else with my vehicles More

Michael and Jared are excellent to work with when making a big purchase like this! a big purchase like this! More

I was greeted immediately when I arrived at the dealership. It only took 5-10 minutes for the service tech to start working on my vehicle. I was pleased that the wait wasn't very long. dealership. It only took 5-10 minutes for the service tech to start working on my vehicle. I was pleased that the wait wasn't very long. More

Always been nice when I go for Service and always have a smile and get me out quickly smile and get me out quickly More