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Southern Ford - Service Center

Newport News, VA

4.8
907 Reviews

908 Reviews of Southern Ford - Service Center

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December 03, 2019

Great service! Was in and out in no time was greeted promptly and vehicle was worked on as agreed . Thumbs up highly recommend this service department More

by Ford tough
Recommend Dealer
Yes
Employees Worked With
Justin Paul Tubach
Dec 20, 2019 -

Southern Ford responded

Thank you for your support! We're happy we could help. Our team is available should you require any extra help. We hope to be of service to you again! Take care!

December 02, 2019

Worked closely to diagnose/fix problems while trying to track down warranty coverage & holding vehicle a week until could pick up, while keeping in contact throughout. More

by RR
Recommend Dealer
Yes
Employees Worked With
Justin Paul Tubach
Dec 20, 2019 -

Southern Ford responded

Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional questions, we will be more than happy to assist you! Safe travels!

December 02, 2019

Great staff. Very efficient, helpful and personable. Have been buying vehicles and having them serviced here for almost 20 years. No need to go anywhere else! More

by kcdbld14
Recommend Dealer
Yes
Employees Worked With
Isa Saunders, Justin Paul Tubach
Dec 20, 2019 -

Southern Ford responded

Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help. Safe travels!

November 22, 2019

Hall Ford was exceptional to work with! They were very prompt in getting my vehicle in for an appointment. Larry Slemp was extremely knowledgeable, helpful and responsive. Not only did they fix our vehicl More

by anne.guden
Recommend Dealer
Yes
Employees Worked With
Larry Slemp
November 19, 2019

Had my 2019 Ford F-150 in for VA state inspection at Hall Ford. Bought my truck there and have had all my Fords serviced there. Had a friendly greeting from Justin the service tech and in less than an hour g More

by Lspayne1952
Recommend Dealer
Yes
Employees Worked With
Justin Paul Tubach
Dec 20, 2019 -

Southern Ford responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Thank you so much for choosing Hall Ford Lincoln Newport News as your first choice for service!

November 18, 2019

Came in on Saturday. The gentleman working in service department (can't recall his name) was outstanding in getting the brakes on my car fixed. More

by Jenninj3
Recommend Dealer
Yes
Employees Worked With
NA
Dec 20, 2019 -

Southern Ford responded

Thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We want all our customers to feel this way when leaving our dealership! Safe travels!

November 15, 2019

I was a walk-up customer and was treated with Excellent Service! Had the battery and parts I needed. Hospitality room was very clean and had a quiet section. More

by Wpack98
Recommend Dealer
Yes
Employees Worked With
Justin Paul Tubach
Dec 20, 2019 -

Southern Ford responded

Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

November 14, 2019

I always have a wonderful experience her at Hall Ford! They take great care of me and my entire family. Steve Cook is awesome! I will continue to buy and get my vehicles serviced there. More

by Fobbyphoto
Recommend Dealer
Yes
Employees Worked With
James Paulhamus, Steve Cook
Dec 20, 2019 -

Southern Ford responded

Thanks for your great review, and for giving our dealership such a high star rating! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 14, 2019

Justin and his team are fantastic they took care of all of my needs that I had about the headlights being out, replaced, adjusted, outstanding. More

by youngraymond220
Recommend Dealer
Yes
Employees Worked With
Justin Paul Tubach
Dec 20, 2019 -

Southern Ford responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Please let us know if you have any additional questions about services you received and thank you again for choosing Hall Ford Lincoln Newport News!

November 13, 2019

the service department treated me just like they were the service department treated me just like they were servicing their own cars. The staff was friendly knowledgeable and made this service center wor More

by Buddy189777
Recommend Dealer
Yes
Employees Worked With
Larry Slemp
Dec 20, 2019 -

Southern Ford responded

Thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Our team is available should you require any extra help. Safe travels!

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