Southern Ford - Service Center

I don’t know much about this dealership. I was a regular customer a Hall Ford before it became Southern Ford. I see a few familiar faces and a lot of new ones. The dealership is good, I just I was a regular customer a Hall Ford before it became Southern Ford. I see a few familiar faces and a lot of new ones. The dealership is good, I just don’t know anyone. More

It took for hours to do an oil change then couldn't print out the multi point check list so I can see if it was done and what issues needed to be resolved if any. Also if the multiple point inspection was do out the multi point check list so I can see if it was done and what issues needed to be resolved if any. Also if the multiple point inspection was done then why did anyone not see that my back rotors needed to be replaced. Unacceptable work More

The service rep was helpful and completely satisfied our needs. We are happy with this dealership. needs. We are happy with this dealership. More

Service center personnel are friendly seem very organized. More space is needed on the lot for vehicles to drive to and from service. organized. More space is needed on the lot for vehicles to drive to and from service. More

Mrs. Stephanie Spangler was absolutely amazing. She provided an estimate and was able to get me scheduled as early as 2 weeks. The wait time was almost spot on and she was very attentive. By far one of provided an estimate and was able to get me scheduled as early as 2 weeks. The wait time was almost spot on and she was very attentive. By far one of the best customer service experiences I’ve had with Ford. I’ll definitely return if and when I have service related needs from Ford. Thank you again Mrs. Stephanie for everything! More

The service was completed in a timely fashion. They also have better pricing than the Chevy dealership I used to go to, so I bring my Chevy there also for routine maintenance. They also have better pricing than the Chevy dealership I used to go to, so I bring my Chevy there also for routine maintenance. More

Kept me in the loop throughout the repairs. I also appreciated the fact they kept my car inside over night, both due to the weather and due to the amount of care that has gone into this vehicle I also appreciated the fact they kept my car inside over night, both due to the weather and due to the amount of care that has gone into this vehicle. More

Excellent Service Department and attentive service personnel.who listen to the customer. Service technicians are also spot on. personnel.who listen to the customer. Service technicians are also spot on. More

Scheduled the appointment with the MyFord app, dropped it off before the shop opened and got a text to come pick it up before noon. off before the shop opened and got a text to come pick it up before noon. More