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Southern Hyundai Newport News

Newport News, VA

4.8
1,630 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Hyundai Newport News is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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12872 Jefferson Avenue

Newport News, VA

23608

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Showing 1,630 reviews

August 22, 2022

After driving my Honda for 22 years, I needed a new car. I was nervous as I wasn't sure of the process as it was over 20 years. I looked and looked for a used car. Then one showed up. I emailed the dealer More

by Danielle Freedom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
K. LaMar Gresham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sandra ??
Aug 26, 2022 -

Southern Hyundai Newport News responded

Hi Danielle, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!

August 13, 2022

LaMar is an awesome car salesman! He has helped me purchase my current vehicle 2023 Hyundai Elantra Hybrid Limited, as well as my previous vehicle 2020 Hyundai Santa Fe!!! Really pers More

by Brooklynn Lowman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
K. LaMar Gresham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2022 -

Southern Hyundai Newport News responded

Hi Brooklynn, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

August 07, 2022

Lamar was a pleasure to work with. He even sent me a personalized video introducing himself before our appointment, showing a bit of the car I was interested in. He was laid back, ha More

by amyfife71
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
K. LaMar Gresham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Thoman, Catherine Gordon
Aug 09, 2022 -

Southern Hyundai Newport News responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Hall Hyundai Newport News so helpful in the purchase of your vehicle. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 15, 2022

I had a great experience at Hall Hyundai, and Lamar was a pleasure to work with! I was on the list for the iconic Ioniq 5, and Lamar reached out when one in my desired Trim was on its way! Easiest car purcha More

by k.spencer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
K. LaMar Gresham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Catherine Gordon
Jul 16, 2022 -

Southern Hyundai Newport News responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Hall Hyundai Newport News! We are always more than happy to assist you if anything else comes up. Take care!

July 09, 2022

Called about looking for a N-line sonata, was informed that one just dropped off the truck. I arrived at the dealership and was greeted by LaMar, he was very professional and helped me every step of the w More

by nick212236
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
K. LaMar Gresham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Catherine Gordon
Jul 12, 2022 -

Southern Hyundai Newport News responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 07, 2022

Can not keep simple contact information straight. So how can I trust them with my SUV More

by ronnie278
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Chris House
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2022 -

Southern Hyundai Newport News responded

Ronnie, thank you for your feedback. Our Service Manager, Derrick Phillips, would like the opportunity to discuss your experience with you personally. Unfortunately, we have been unable to locate contact information based off of the username provided. At your convenience, please contact Derrick directly at 757.243.2007. Thank you.

June 13, 2022

I want to take a moment an thank Jeff Moien over in the service department at Hall Hyundai Newport News for going above an beyond to make sure my vehicle was taken care of also Derrick the service manager. More

by Tiffany
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Moien
Jun 15, 2022 -

Southern Hyundai Newport News responded

Hi Tiffany, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

June 07, 2022

This is by far one of the best experiences we’ve ever had at any dealership, ever. The whole sales team… Anthony, Chris, Matt, and even the celebrity singer Joel… they are professional, knowledgeable, person More

by nascarvin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt (finance), Anthony (sales associate), Christopher Thoman
Jun 08, 2022 -

Southern Hyundai Newport News responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

May 29, 2022

We had a great car buying experience with LaMar. We were coming from out of town because we were buying the hard-to-find Palisade. He communicated with us throughout the process, letting us know w More

by Scott
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
K. LaMar Gresham
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Southern Hyundai Newport News responded

Hi Scott, thank you for your kind review; we are happy to pass along your comments to the team here at Hall Hyundai Newport News! If you have any further questions, please give us a call. We're always happy to help! Take care!

May 11, 2022

Horrible, unprofessional service. Brenda and Derrick are rude And never return my phone calls or order service for me after two days of me calling them repeatedly and leaving messages More

by Philtharealtor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
May 13, 2022 -

Southern Hyundai Newport News responded

Phil, thank you for your feedback. It is our understanding that you’ve recently spoken to our Service Manager, Derrick Phillips, regarding your experience. We appreciate your understanding as we reach out to your extended warranty company. Please do not hesitate to contact Derrick directly at 757.243.2007 if you have any questions throughout this process. Thank you.

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