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Southern Hyundai Newport News

Newport News, VA

4.7
2,710 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Hyundai Newport News is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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12872 Jefferson Avenue

Newport News, VA

23608

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Showing 2,710 reviews

April 28, 2026

Excellent customer service. Chris House is an excellent service person. The service manager was excellent in making sure I had a loaner until my car was ready More

by PAMELAPBROWN1976
Recommend Dealer
Yes
Employees Worked With
5
Apr 29, 2026 -

Southern Hyundai Newport News responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 28, 2026

No issues, seen on time, work completed quickly,no complaints Everything was great I will return More

by BSTEN106
Recommend Dealer
Yes
Employees Worked With
Robert Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Smith
Apr 29, 2026 -

Southern Hyundai Newport News responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 28, 2026

Everyone's nice to speak with, and they always understand when I have a problem. The dealership is always nice and clean. More

by R.E.
Recommend Dealer
Yes
Employees Worked With
Larry Fowler
Apr 29, 2026 -

Southern Hyundai Newport News responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 28, 2026

Efficient, courtesy Larry addressed me by name as soon as I walked in. The recall fix was done within the time quoted. Larry was friendly and courteous. More

by LOANLADY02
Recommend Dealer
Yes
Employees Worked With
Larry
Apr 29, 2026 -

Southern Hyundai Newport News responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 28, 2026

Friendly and informative. Upon arriving they took me right in and showed me where to wait and offered coffee and snacks. More

by Mrsrentewreck
Recommend Dealer
Yes
Employees Worked With
Larry
Apr 29, 2026 -

Southern Hyundai Newport News responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 28, 2026

Friendly and informative. Upon arriving they took me right in and showed me where to wait and offered coffee and snacks. More

by Mrsrentewreck
Recommend Dealer
Yes
Employees Worked With
Larry
Apr 29, 2026 -

Southern Hyundai Newport News responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 28, 2026

My repair was completed in less time than expected. The repair I needed was to replace my horn. It had completely stopped working. Once the new horn was installed, I realized that the original horn mus More

by lynnettecain14
Recommend Dealer
Yes
Apr 29, 2026 -

Southern Hyundai Newport News responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 26, 2026

Mr Fowler was very pleasant and understood my budget and was very accommodating. Mr Fowler made my experience and car repair worries tolerable. More

by Genagee60
Recommend Dealer
Yes
Employees Worked With
Larry Fowler
Apr 29, 2026 -

Southern Hyundai Newport News responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 26, 2026

Very welcoming It was good until a few words was not enough in a survey I was willing to do on my own time More

by seattle76seahawks
Recommend Dealer
Yes
Employees Worked With
Idk maybe Chris
April 26, 2026

Friendly staff and helpful when at the dealership The AI receptionist and on hold time wasn't an great experience More

by seattle76seahawks
Recommend Dealer
Yes
Employees Worked With
Robert Bradford
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Bradford