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Southern Hyundai Newport News

Newport News, VA

4.7
2,855 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Hyundai Newport News is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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12872 Jefferson Avenue

Newport News, VA

23608

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Showing 2,855 reviews

June 23, 2026

I took my car in for a State Inspection and I needed repairs done. Larry kept me apprised of the work, costs and when my car would be ready. More

by Chris
Recommend Dealer
Yes
Employees Worked With
Larry Fowler
Jun 25, 2026 -

Southern Hyundai Newport News responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 23, 2026

Quick. Efficient. I arrived early for my appointment and they were able to fix my recall early. More

by cawhite06
Recommend Dealer
Yes
Jun 23, 2026 -

Southern Hyundai Newport News responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

June 23, 2026

Chris House at the main service desk is great Quick, efficient. Not much more to a say as it's only a 1-year old car. More

by cawhite06
Recommend Dealer
Yes
Employees Worked With
Ernesto Rosado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ernesto Rosado
Jun 23, 2026 -

Southern Hyundai Newport News responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 23, 2026

Very satisfied. They have provided excellent service since purchasing the vehicle. Best service from a dealership we have received. More

by KEVINLPROVOST
Recommend Dealer
Yes
Employees Worked With
Larry
Jun 23, 2026 -

Southern Hyundai Newport News responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 23, 2026

The staff was courteous and the service was efficient. My only suggestion is to make it clear if you're supposed to wait with your car when you arrive for the appointment or turn off the car and come in. More

by drdelgatos
Recommend Dealer
Yes
Employees Worked With
Larry
Jun 23, 2026 -

Southern Hyundai Newport News responded

We appreciate your feedback and are eager to better your return experience.

June 23, 2026

Helpful friendly staff. More attention to details and better prep needed before handing car over to buyer is needed. More

by kencharbonneau
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Potter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2026 -

Southern Hyundai Newport News responded

Thank you for taking the time to provide us with this feedback

June 22, 2026

Professional, friendly, expedite service Schedules are accommodating. The lounge area is clean. The service department is efficient. More

by SCOBIGIRL
Recommend Dealer
Yes
Employees Worked With
Derrick Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick Phillips
Jun 23, 2026 -

Southern Hyundai Newport News responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 20, 2026

The recall items have taken forever to be completed in fact they still aren't t all corrected. More

by bvogt7
Recommend Dealer
No
Jun 23, 2026 -

Southern Hyundai Newport News responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvnh@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 19, 2026

I was happy with the oil change day of on Saturday, however I had to miss half days work on Monday due to low oil. I had to purchase a qt of oil to make it to dealership. I lost 240.00 that day because More

by TONYAHAYS51
Recommend Dealer
No
Employees Worked With
Robert Bradford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Bradford
Jun 23, 2026 -

Southern Hyundai Newport News responded

We value and appreciate your business, Tonya. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

June 19, 2026

Excellent as always I was 45min early, my appt was fir 10:30 I thought it was for 10 am, vehicle wad serviced and I was out around 10:30 More

by CUCHAILAN
Recommend Dealer
Yes
Employees Worked With
Robert Bradford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Bradford
Jun 23, 2026 -

Southern Hyundai Newport News responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!