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Southern Hyundai Newport News

Newport News, VA

4.7
2,711 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Hyundai Newport News is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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12872 Jefferson Avenue

Newport News, VA

23608

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Showing 2,709 reviews

April 17, 2026

Everytime I come in I am met with a positive attitude and a smiling face. They answer any silly questions I might have and never seem to judge me for not knowing something about my car. More

by MIRANDA.PANDABEAR.SELKE
Recommend Dealer
Yes
Employees Worked With
Larry Fowler
Apr 17, 2026 -

Southern Hyundai Newport News responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 17, 2026

Fast and friendly service. I just given the upmost care and respect from the service respresensitive. More

by shorty7L
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Fowler
Apr 17, 2026 -

Southern Hyundai Newport News responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 17, 2026

Fast, convenient, professional. We bring all of our vehicles to this dealership for service. Our next vehicle will be purchased here in the future!!! More

by BILLANDCHRISTY.BUDD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris House
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2026 -

Southern Hyundai Newport News responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 15, 2026

I asked Larry to use my credit card for the balance due. I received no reply. Instead, my daughter was asked to pay the balance herself at pickup. Disappointed withe communication and service there. More

by JDAVIDTARANTO
Recommend Dealer
No
Employees Worked With
Larry
Apr 17, 2026 -

Southern Hyundai Newport News responded

Thank you for bringing this to our attention, David. We are always looking for ways to better our service and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

April 14, 2026

Always helpful I always leave satisfied and have for years I'm ready to stop replying to this text More

by DEE1947LEE
Recommend Dealer
Yes
Employees Worked With
Chris
Apr 17, 2026 -

Southern Hyundai Newport News responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 14, 2026

The sales staff at this dealership were very accommodating. The vehicle we came to look at was actually at their sister store in Chesapeake. Tyler and his manager arranged for the vehicle to be More

by ree1945
Recommend Dealer
Yes
Employees Worked With
Robert Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Smith
Apr 17, 2026 -

Southern Hyundai Newport News responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 14, 2026

They identified my issue and ordered the part I need. The will call me when my parts arrive and schedule my repair. More

by lynnettecain14
Recommend Dealer
Yes
Apr 14, 2026 -

lynnettecain14 responded

I love the convenience of being close to my dealer. They always communicate quickly when I reach out for service or repair.

Apr 17, 2026 -

Southern Hyundai Newport News responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 14, 2026

Easy to work with this dealership- everyone is friendly and keep you up to date on the service being done More

by rmehaffe
Recommend Dealer
Yes
Employees Worked With
Worked with Larry Fowler in service
Apr 17, 2026 -

Southern Hyundai Newport News responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 14, 2026

This dealer has the worst and I mean the worst communication system I have ever encountered simply horrible..If you think AI is good for your business then continue on with it. As for me I do not More

by KOOLYEATMAN
Service Communication
Recommend Dealer
No
Employees Worked With
Larry Fowler
Apr 17, 2026 -

Southern Hyundai Newport News responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvnh@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 14, 2026

I am pleased with the contract from the dealership, although it needs to come after a week even if there's no updates because being without a vehicle is significant when you have to work. But like I sa More

by BAQIA1
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Bradford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Smith
3.0
This rating includes all reviews, with more weight given to recent reviews.
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