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Southern Kia Virginia Beach

Virginia Beach, VA

Overview
Employees
Reviews
Vehicles
3.7
657 Reviews
Southern KIA-Virginia Beach has lots of inventory. New KIA cars, SUVs and minivans at affordable prices in Norfolk, Portsmouth, Suffolk and Virginia Beach. Plus, when you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern KIA-Virginia Beach is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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2369 Virginia Beach Blvd

Virginia Beach, VA

23454

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Showing 657 reviews

November 03, 2024

After oil change, noticed oil leaking in driveway. Told it was a warped washer- replaced Also told they would make it right. Nothing was mentioned about driveway stain however. More

by EMMILOU3606
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not listed
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November 02, 2024

Walked in for an oil change and everything was fast and easy, everyone was polite and friendly. More

by VALERIAMEZA12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracy Barkus
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 02, 2024

Oot was horrible. They lie to us no mire the oerson who was ""supposed " to do the insoecrion DIDN'T DO IT More

by melosita1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't lnow the name
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October 31, 2024

Very helpful counter staff explanation of service was understood. Handled in a professional manner . Dealership is always pristine More

by MARGIE368
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RT Ives
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Kavula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Barkus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Sparks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 31, 2024

Un excelente servicio gracias a la señorita Rebeca de ahí en más sus otros compañeros se portaron algo groseros More

by ricardoalexis0512
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebeca
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October 31, 2024

I didn't go to Kia service department, I actually went to Buick, so I'm not sure why I got this request More

by villines.kenya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tracy Barkus
4.0
This rating includes all reviews, with more weight given to recent reviews.
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October 30, 2024

$124. 55 for a simple oil change? You have to be kidding me. And one hour and 20 minutes? I even had a 9:00 appointment. Gouging from my viewpoint. More

by Inspector1756
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tracy Barkus
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2024 -

Southern Kia Virginia Beach responded

"Inspector1756" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernkialynnhaven.com or respond directly to this message with the requested information. We hope to hear back from you soon.

October 30, 2024

Thank you for your efforts despite the long time it took for this repair. Disappointed for not planning to provide me a rental More

by vanvale23454
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RT Ives
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam, the manager
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Oct 30, 2024 -

Southern Kia Virginia Beach responded

We appreciate your feedback and are eager to better your return experience.

October 26, 2024

Easy to set up an appointment. Friendly service writers and car was ready sooner than estimated. Very happy with the service. More

by PAULBOWSER5001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes Kavula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Sparks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 30, 2024 -

Southern Kia Virginia Beach responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

October 25, 2024

I made several phone calls, left 7-8 messages, and finally had to call the Buick dealership to send someone to walk over with a note to Kia service center. I left the vehicle at 7 pm the evening prio More

by Grd1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I didn't speak to any of those people
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Oct 30, 2024 -

Southern Kia Virginia Beach responded

"Grd1951" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernkialynnhaven.com or respond directly to this message with the requested information. We hope to hear back from you soon.

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