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Southern Kia Virginia Beach - Service Center

Virginia Beach, VA

3.6
635 Reviews

635 Reviews of Southern Kia Virginia Beach - Service Center

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January 31, 2025

They provided great service. I dont like that I have to write and be given a minimum that I have to write in this survey. Need to leave this as an option at end of the survey bec More

by What you are giving me more work to do?
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RT Ives
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Barkus
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2025

RT was. very helpful. He got me in and out quickly. Always professional and nice. More

by kelleyrsellers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RT Ives
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 28, 2025

They are good but need to look at systems better to keep customers better informed on there vehicle More

by AVARY33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RT Ives
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2025

Would not go anywhere else! ! Best service I have ever experienced. Quality of work and customer service is amazing! More

by ALLOR0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RT Ives
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Kavula
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2025

Dealership was Very efficient and professional. Vehicle was fixed before the time estimate! I will use this dealership again More

by wdev754
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RT Ives
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Kavula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Barkus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Sparks
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 25, 2025

My customer service rep was very polite and helpful. She helped me find all the information I need. More

by VIPTIZY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracy Barkus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karak Paisley
January 24, 2025

I had a great performance from your Dealership. Sale person was very helpful and knowledgeable of vehicle l brought and your maintenance team were set on. More

by SilverFox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Sparks
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 23, 2025

I always received great service. . Everyone is nice and if they are busy they always acknowledge you and let you know they will be with you. I appreciate that, let’s me know that they More

by y_barnard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t see person that checked me in, and I don’t remember his name
January 20, 2025

The customer service rep. was outstanding and he was friendle kind and knowledgeable. He is an assest to the dealership.. More

by ASULLIHARRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Sparks
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

Southern Kia Virginia Beach responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

January 17, 2025

Going out of their way to help me when my car broke down. Been taking my cars here for over 10 years. Thorough work. More

by blajesse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RT Ives
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

Southern Kia Virginia Beach responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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