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Southern Kia Virginia Beach - Service Center

Virginia Beach, VA

3.6
720 Reviews

720 Reviews of Southern Kia Virginia Beach - Service Center

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August 07, 2025

Great service and excellent work to get the job done and back on the road. More

by JOSEEAZCARTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracy Barkus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Sparks
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2025

Check in was prompt and easy. Service rep was knowledgeable and pleasant. Service was timely. More

by scraigfenton8575
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RT Ives
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Barkus
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2025

Understaffed as I was told No communication after several voicemails left Vehicle not able to be repaired after 250 assessment with diagnostic scanner? Poor customer service More

by mdehall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None of these staff members were there
July 31, 2025

The dealership went above and beyond to take care of my issue and made sure I was taken care of More

by cklemenc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Robert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Easton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
RT Ives
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Kavula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Barkus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Sparks
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2025

Got an oil change and drove to MD then found an oil leak caused by drain plug finger tight. Will not be back More

by BMUNZ08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
RT Ives
3.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2025

Made an appointment for service. When I arrived, they had no record. Nevertheless, they performed the requested service in a timely manner. More

by gweigand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Herb
July 28, 2025

I left my car for an oil change which took all day and they delivered the car full of engine oil inside More

by alberiserrano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Long Hair Guy
July 27, 2025

Overall good until I was at Hime Depot down the street and the locked so I couldn't start it. I turned it off, waited a bit and it restarted. Took the car back to the dealership and it was taken into the More

by NURSEAMYRN
Recommend Dealer
Yes
July 25, 2025

I called to schedule a recall on my Buick Enclave. The part wasn’t available and it’s been a week and I have heard back from no one. More

by brendareid
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brett Lloyd
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Barkus
3.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2025

Great customer service and great service fixing my relay for the ac unit in the car More

by cmbpaloalto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RT Ives
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Kavula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Barkus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Sparks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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